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IKON Office Solutions Employee Job Reviews in the United States

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28%
39%
28%
4%
1%
3.9
Average Rating
(based on 96 IKON Office Solutions Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
4.1
Work Setting
4.0
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Account Manager

"In my opinion it is an adequate at best, place to work."

What do you like about working at IKON Office Solutions?

"My team."

Do you have any tips for others interviewing with this company?

"They are currently in a transition period and are under new ownership."

What don't you like about working at IKON Office Solutions?

"Very little support from management."

What suggestions do you have for management?

"Identify the role they want their account managers to have."

Customer Service Manager

"Great experiance"

What do you like about working at IKON Office Solutions?

"Freedom and the ability to make my own decisions"

Do you have any tips for others interviewing with this company?

"Good Company"

What don't you like about working at IKON Office Solutions?

"The division I was with closed"

Customer Service Representative

What do you like about working at IKON Office Solutions?

"I liked being able to work in different business work environments."

Do you have any tips for others interviewing with this company?

"IKON is a great company to work for."

What suggestions do you have for management?

"Hire me back."

Sales Representative

"IKON Office Solutions was in a problem mode in 2000 in the Jefferson, Lewis, and St. Lawrence County areas, as two of its previous employees left and opened a similar business, and captured a majority of the customers. It was downsized prior to IKON leaving the Watertown area."

What do you like about working at IKON Office Solutions?

"I enjoyed being able to meet with clients and offer solutions for their needs."

Do you have any tips for others interviewing with this company?

"Ask questions regarding the complete job."

What don't you like about working at IKON Office Solutions?

"There was a lack of continuity and direction from the immediate supervisor."

What suggestions do you have for management?

"They needed to provide more support."

Customer Service Technician

"Worked hard, paid very little."

What do you like about working at IKON Office Solutions?

"Being out in the field."

Do you have any tips for others interviewing with this company?

"Read between the lines."

What don't you like about working at IKON Office Solutions?

"Micro-management and no advancement opportunities."

What suggestions do you have for management?

"Remember where you came from."

Major Account Representative

What do you like about working at IKON Office Solutions?

"My coworkers, and the product and software I was selling."

Do you have any tips for others interviewing with this company?

"If you are looking to start up, this is a good start."

What don't you like about working at IKON Office Solutions?

"Micromanaging."

What suggestions do you have for management?

"A better understanding on what the job market is like."

Senior Sales Consultant

"I was more than satisfied."

What do you like about working at IKON Office Solutions?

"Every day brought a new experience and enjoyment through the outside sales position. My team was a top producing team and we played as hard as we worked. The opportunity there afforded me a great deal of professional sales education."

What don't you like about working at IKON Office Solutions?

"Unfortunately, they were a newer company during my employment there, and much of their billing and administrative functions were in need of stabilizing. Customer satisfaction was very low during my employment there due to billing."

What suggestions do you have for management?

"Work hard to make the systems extremely responsive to client needs so that customer retention remains high."

Administrative Assistant

"Long overdue."

What do you like about working at IKON Office Solutions?

"The employees not in management positions."

What don't you like about working at IKON Office Solutions?

"No consideration for the support staff. No loyalty to employees. Upper management was not open to suggestions or ideas from anyone except other management employees."

What suggestions do you have for management?

"Realize you don't work at Ikon by yourself,show some concern for the employees."

Sales Account Manager

"IKON is a great company. Too bad was purchased by Ricoh."

What do you like about working at IKON Office Solutions?

"IKON has great products to sell and good support. It's a great company if you work hard."

Do you have any tips for others interviewing with this company?

"Do not interview there. Ricoh bought the company. Look for smaller private companies."

What don't you like about working at IKON Office Solutions?

"I had a weak manager who only worked with experienced reps. I left because of this."

What suggestions do you have for management?

"Work with your complete team and not just the experienced reps."

Customer Service Technician

"It's a great place to work and a very stable position. There's great training, but not a lot of growth potential."

What do you like about working at IKON Office Solutions?

"I like having the ability to utilize my skills in a job that I enjoy."

Do you have any tips for others interviewing with this company?

"It's a great stable job."

What don't you like about working at IKON Office Solutions?

"I dislike the corporate structure."

What suggestions do you have for management?

"There should be equal treatment of all employees, mainly, in the sales/service relationship."

Lead Programmer

"IKON was a good place to work."

What do you like about working at IKON Office Solutions?

"I liked my job functions and my team members."

What don't you like about working at IKON Office Solutions?

"My boss was fired and the company got bought out. The company then changed its objectives and I didn't like the environment anymore."

Sales Manager

"IKON, RICOH Document Solutions & Management."

What do you like about working at IKON Office Solutions?

"The training, challenges of launching a new product, building a strong territory customer base, recruiting top sales talent, hiring, training, coaching a team, growth, participating in Municipal, State, Federal Government, educational bid opportunities.The total work experience."

Do you have any tips for others interviewing with this company?

"KNOW YOUR PRODUCT, LISTEN, ABSORB, QUESTION and realize your purpose is providing customers with real value, and establishing long-term relationships with them are timeless."

What don't you like about working at IKON Office Solutions?

"Office politics."

What suggestions do you have for management?

"Somehow, over the past 30 years, allowing for acquisitions, corporate re-structuring, KEY ELEMENTS, like fundamentals, perspectives and the dynamics of that balance ya'll mentioned earlier, was becoming more and more filtered from Corporate."

Customer Service Technician

"It was a great, independent job."

What do you like about working at IKON Office Solutions?

"I was always moving around and not in an office all day."

Do you have any tips for others interviewing with this company?

"Don't finance your car longer then 3 years because it will be dead in 3-4 and you will need a new one."

What don't you like about working at IKON Office Solutions?

"I had to use my own car and drive insane miles every day."

What suggestions do you have for management?

"I really enjoyed the job and management."

Telesales Manager

"They were a good family of people."

What do you like about working at IKON Office Solutions?

"They were like a family."

Do you have any tips for others interviewing with this company?

"Good luck."

What don't you like about working at IKON Office Solutions?

"I dislike change."

What suggestions do you have for management?

"They will be bought by Ricoh soon."

Receiving Team Leader

"Typical warehouse job, but not too bad as they go."

What do you like about working at IKON Office Solutions?

"Casual environment, promote those who work hard."

What don't you like about working at IKON Office Solutions?

"Those who work hard seem to have to work hard all the time just to keep things running smoothly. They should fire those who don't perform."

What suggestions do you have for management?

"Fire those who don't perform."

IKON Office Solutions Reviews FAQs

Is IKON Office Solutions a good company to work for?

IKON Office Solutions has an overall rating of 3.9 Average Rating out of 5, based on over 96 IKON Office Solutions Review Ratings left anonymously by IKON Office Solutions employees, which is equal to the average rating for all companies on CareerBliss. 95% of employees would recommend working at IKON Office Solutions.

Does IKON Office Solutions pay their employees well?

IKON Office Solutions employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 1 IKON Office Solutions employees have shared their salaries on CareerBliss. Find IKON Office Solutions Salaries by Job Title.

How satisfied are employees working at IKON Office Solutions?

95% of employees would recommend working at IKON Office Solutions with the overall rating of 3.9 out of 5. Employees also rated IKON Office Solutions 3.7 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.5 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at IKON Office Solutions?

According to our data, the highest paying job at IKON Office Solutions is a Vice President at $313,000 annually. Browse IKON Office Solutions Salaries by Job Profile.

What is the lowest paying job at IKON Office Solutions?

According to our data, the lowest paying job at IKON Office Solutions is a Imaging Technician at $16,000 annually. Browse IKON Office Solutions Salaries by Job Profile.

What are the pros and cons of working at IKON Office Solutions?

According to reviews on CareerBliss, employees commonly rated the pros of working at IKON Office Solutions to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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