Working at GEICO in Lakeland, FL: 7 Employee Job Reviews by Real Employee working in Lakeland, FL Area

"I worked at GEICO for 9 years in 3 different offices. Turnover at GEICO is TERRIBLE. Why? Because their upper management is a bunch of self-absorbed, entitled, incompetent bigots. Here is what sticks out to me: Buffalo Office: * I was a supervisor in training. * An agent I was coaching called a different supervisor derogatory names because he's gay. * She didn't know, but I'm gay as well. * I tell a member of management about the situation. It gets ignored. * Later, I'm told I cannot interview for a supervisor position even though I was rated #1... which made no sense. * I move because I feel like I'm being discriminated against. Indanopolis Office - The GEICO Indy office wasn't bad. There are a lot of good people there. They promoted me to supervisor and treated me with kindness... it took 5 days. (I'm literally not exaggerating.) Lakeland, FL Office - DO. NOT. WORK. FOR. GEICO. IN. FLORIDA. I quit GEICO in November 2019. Its May 2020, and I'm still upset about how I was treated in this office. Working for this office was the biggest mistake of my life. * My agent told me she disagreed with my lifestyle. * I complained about getting harassed at work on social media... because now this is the SECOND time some idiot thinks its okay to to speak freely about how they're ignorant. * Someone sent my complaint to management... even tho my social media is private. * They demoted me. * My manager tells me he wishes he can fire me... and smiles in my face as he demoted me. (I've finally had enough and call him out to his face.) * I cry and get upset (they took 10k a year away from me and did NOTHING to address my side of the situation.) I have a panic attack in my car. * I try to talk to the AVP to see if anyone has my back. She tells me I'm making her uncomfortable... which... ok... I was crying an upset.... but I wasn't violent or anything. I'm a nice, happy person, usually! AVOID THIS PART OF GEICO. THEY'RE TERRIBLE!!!!!!!!"

"I worked for Geico for 4+ years. During my time there I learned about the insurance industry and how it works as well as met a lot of people whether it was over the phone or co-workers I would have not otherwise met, for the most part my experience was pretty good but I would say the most interesting part was some of the customers I had the opportunity of meeting."

"While the pay is great, overall GEICO isn't a right fit for employees who have children or health issues. I was with GEICO for nearly 5 years and was terminated due to me being out sick with no voice. I was told I could make up time so it would not count against me and then the very next day I was told I couldn't. None of the supervisors are on the same page and no matter how they treat you managers and HR don't do anything about it. Instead, I was told that no one is out to get me. I was being told to resign when I called out sick. Geico expects a lot from its employees and gives nothing in return. Most everyone I know either quits or is on anxiety medication just to deal with the job to get the pay. We're supposed to provide excellent customer service but employees get the worst!"

"What can I say... absolutely the worst work experience I've ever had. Management doesn't care about you. They say you can't trust a grown man with a faux-hawk. My manager would sit there and be on your side in his office while you spoke to him for an hour or so trying to figure things out or to put out fires, but nothing ever ever ever came out of it. Supervisor would write down when you go to the bathroom, have the team next to you monitor your times that you get up to go to the bathroom behind your back, supervisor was worthless to say the least. And I'm not even mad. It's funny, I went into this job so excited, only about 8 months later feeling embarrassed to ever say I worked there. Anything negative I've read about Geico on this site is 100% true. Don't go to the bathroom, don't take paid holidays, don't take weekends off, don't take breaks, don't take lunch. Your diary will explode! Geico, I don't need you! Go find someone else that will work in our rat race of an office, where the work never ends, which sounds great until you actually have to deal with work that never ends! You'll want to cause bodily harm to someone."

"I worked for GEICO for 1 year, during that time I became ill and missed time during the orientation period. I was unable to meet company guidelines due to this. GEICO is a great company that I would most certainly recommend to anyone looking for a job. They have great pay and benefits. Everyone there is always very happy and helpful. Tony Nicely is a great CEO. He makes his presence known and always has fun/helpful interactions with all of employees."

"They are not flexible."

What do you like about working at GEICO?

"I like the location."

What don't you like about working at GEICO?

"I dislike the internal clicks."

What suggestions do you have for management?

"Change things up to remove the clicks."