GEICO Employee Reviews for Anonymous Employee

"I lasted a total of 7 months before I resigned. The training was subpar. Management is over the top self-absorbed rude and unprofessional. I am happy to receive feedback in order to help me do my job better but that's not what you're going to get at Geico. They will micromanage you into the ground. I can save for a fact they basically want you to lie to customers. They allow customers to cuss you out call you derogatory names get very personal and then write you up because hey after 5 months you should have been able to handle it. The write-up comes if they want to speak to a supervisor because now you've inconvenienced a supervisor. For the people you work with non-management, I would give a 7 out of 10. All management does is stand around all day and gossip about the employees. If you're looking for a customer service role do not go to Geico you will regret it."

"I worked at GEICO for over 33 years in IT. I retired on my condition. We were on call 24/7 and boy did they take advantage of us. If you were called at 1:00 in the morning to resolve an issue, you were expected to answer the phone immediately and were not compensated for your overtime. Never any thanks for going the extra mile. The current CEO is a lap dog for "Uncle Warren"."

"Working for Geico is like being an indentured servant instead of an employee. You have to work at least 60 hours a week to keep your head above water while being paid for 38.75 hours. Prepare to be micromanaged as you never have been before while management listens in on your phone calls and explains to you why you failed to persuade the customer to accept a substandard repair of their automobile as per company guidelines. Company benefits such as profit sharing and tuition assistance seem great at first until you realize that these benefits are rarely paid to anyone due to high employee turnover and lack of time to do anything but work for Geico. The Human Resources dept keeps pumping in positive feedback from our new employees on all of the job review websites to keep the scam going. They will all be tired, frustrated, and burned out in less than 2 years from trying to meet impossible goals and expectations."

"I worked in Geico for multiple project ,and always a good experience with them. I can consider them as they are reliable and always care for quality of applications that they create. Thats why I can say Geico always grows in this industry this is what I can say about them."

"Loved my job, was promoted and earned raises, and then I had a new supervisor who destroyed my whole view of the company. She wrote me up for things beyond my control, and seemed to want to watch the world burn around me. Also when we were changed into working from home, we had to purchase our own laptops and use our personal phone also for business calls (unable to decipher which call was which), and the virtual network we used through a usb had so many issues it was impossible to work from home, even though typically it would be an ideal situation. Got a second cell phone line and there were so many technical issues, it was nearly impossible to get work done."

"I have worked for GEICO for three years, starting as an adjuster and working up to the supervisor level. The expectations are high for each employee that wears the gecko on their polo. The primary goal of helping customers seems to take priority over helping employees though, as the expectations and workload seem to continue to pile up against the same employee’s remarks."

"I started working at Geico as a referral from a friend/manager there. He quit within a month of my starting. I was re-assigned to a different manager. Things started out fine then that manager resigned. So, I was re-assigned to a different manager. A pattern began to emerge. All the managers and employees worked until they were 100% vested in the 401k and then quit. I now understand why. It is a toxic work environment that starts at the top and works it's way down. The Lean Six Sigma management methodology is lacking, to say the least. Do not trust that your manager has your best interests at heart. The managers only look out for themselves. And, I found out later, they employ a group whose sole purpose is to deny workers compensation and unemployment. So, if they treat there own employees that way how do you think they treat the customers? If you have any survival mechanism you will jump ship as soon as your manager singles you out otherwise they will financially ruin you while you try to defend your reputation. But, the co-workers are great people. Really, compensation is not bad but they are understaffed and overworked and you better not complain. Even one complaint to the wrong person will get you fired. Basically just do not talk to anybody. Do not trust anybody and keep looking over your shoulder for the guy that is out to get your job. Then you'll be just fine"

"I worked at GEICO for 9 years in 3 different offices. Turnover at GEICO is TERRIBLE. Why? Because their upper management is a bunch of self-absorbed, entitled, incompetent bigots. Here is what sticks out to me: Buffalo Office: * I was a supervisor in training. * An agent I was coaching called a different supervisor derogatory names because he's gay. * She didn't know, but I'm gay as well. * I tell a member of management about the situation. It gets ignored. * Later, I'm told I cannot interview for a supervisor position even though I was rated #1... which made no sense. * I move because I feel like I'm being discriminated against. Indanopolis Office - The GEICO Indy office wasn't bad. There are a lot of good people there. They promoted me to supervisor and treated me with kindness... it took 5 days. (I'm literally not exaggerating.) Lakeland, FL Office - DO. NOT. WORK. FOR. GEICO. IN. FLORIDA. I quit GEICO in November 2019. Its May 2020, and I'm still upset about how I was treated in this office. Working for this office was the biggest mistake of my life. * My agent told me she disagreed with my lifestyle. * I complained about getting harassed at work on social media... because now this is the SECOND time some idiot thinks its okay to to speak freely about how they're ignorant. * Someone sent my complaint to management... even tho my social media is private. * They demoted me. * My manager tells me he wishes he can fire me... and smiles in my face as he demoted me. (I've finally had enough and call him out to his face.) * I cry and get upset (they took 10k a year away from me and did NOTHING to address my side of the situation.) I have a panic attack in my car. * I try to talk to the AVP to see if anyone has my back. She tells me I'm making her uncomfortable... which... ok... I was crying an upset.... but I wasn't violent or anything. I'm a nice, happy person, usually! AVOID THIS PART OF GEICO. THEY'RE TERRIBLE!!!!!!!!"

"I've worked for GEICO for almost 3 years now. I have found it to be an excellent company with incredible training for new hires.The opportunities are scarce even when told that they are limitless. Unless hired into a leadership program, it is extremely difficult to move up."

"Great local office in Colorado Springs."