Working at GEICO in Woodbury, NY: 6 Employee Job Reviews by Real Employee working in Woodbury, NY Area

"I have been working with the company for a few years now. There is a lot of politics and definitely favoritism when getting promoted. The biggest problem is how performance is measured. What is best for the company may not be best for your core metrics when it comes micromanaging. There is just too much work to be done and in NY the company is taking advantage of salaried workers."

"I don't want to sound disgruntled because I am not. GEICO has provided me with a decent salary and job security for the past 15 years. GEICO does wonderful things for the community via United Way. However, I do have a number of issues. 1. The penny wise, pound foolish mentality. For example, the cheapest possible new phones were purchased for our switch to VOIP. Less than a year after our cutover those phones are obsolete and new phones must be purchased. 2. The ineffectuality of management. Because of a corporate policy to avoid paying unemployment claims, no employee is ever fired for their poor work. Employees are only terminated for violations of company policy, i.e. lateness, absence, or email policy. Bad employees know this and take advantage; good employees see that and lose motivation. 3. In the past few years GEICO has taken to hiring supervisors and managers from outside of the company resulting in management that is unaware of what the associates do in their day to day work and are therefore unable to coach the associates effectively. It has also created a middle management team that is more ambition than substance. 4. Management is convoluted and top heavy. I cannot tell you how many people I answer to, because I don’t know. The hierarchy is constantly changing as are the members of management. 5. Lack of communication, both within and between departments. 6. Lack of resources. We have one set of network tools (cable toners, crimpers, testers) to be shared among 10 team members. When we request new network tools (annually) we are provided with a screwdriver set or a hammer. 7. Lack of trust. My boss keeps some necessary equipment locked in his office (cable ends, even packing tape) and when we need it we have to ask for it and give a description of why we need it. I could go on, but I think you get the idea."

"Geico was a good place to work, overall."

What do you like about working at GEICO?

"I liked the flexibility."

What don't you like about working at GEICO?

"Communication from upper levels to lower levels were at times strayed."

What suggestions do you have for management?

"Communication regarding company productivity and goals should be transparent."

"GEICO was a great place to start off your career and learn about the insurance field."

What do you like about working at GEICO?

"I like the constant sales training and call monitoring, allowing you to review your call and learn how to close a sale and/or provide better customer service."

What don't you like about working at GEICO?

"What I did not like about GEICO were the hours, and not being able to build a relationship with my customer since it was a call center."

"It was a great experience that opened my mind to the insurance world."

What do you like about working at GEICO?

"The learning process was a three-month probation. You had to score high to get past training to actually get the job."

Do you have any tips for others interviewing with this company?

"Make sure you pay attention to detail, because that's very important in training in an insurance industry. Be courteous and always on time."

What don't you like about working at GEICO?

"There is nothing I did not like. The whole experience was great. It has led me to where I am now within the insurance industry."

What suggestions do you have for management?

"Management was very well-organized. They need to give more opportunities to new employees."

"Training others to sell is fun, but being in the trenches and selling is much more fun and more profitable."

What do you like about working at GEICO?

"It's okay for now, just until I start selling again."

Do you have any tips for others interviewing with this company?

"It's intense, as you would think that you are applying to be a CEO there."

What don't you like about working at GEICO?

"It is hard to balance having a life outside work."

What suggestions do you have for management?

"Revamp the incentive plan and dedicate time for training if you want your people to get better."