Working at GEICO in Tucson, AZ: 3 Employee Job Reviews by Real Employee working in Tucson, AZ Area

"I lasted a total of 7 months before I resigned. The training was subpar. Management is over the top self-absorbed rude and unprofessional. I am happy to receive feedback in order to help me do my job better but that's not what you're going to get at Geico. They will micromanage you into the ground. I can save for a fact they basically want you to lie to customers. They allow customers to cuss you out call you derogatory names get very personal and then write you up because hey after 5 months you should have been able to handle it. The write-up comes if they want to speak to a supervisor because now you've inconvenienced a supervisor. For the people you work with non-management, I would give a 7 out of 10. All management does is stand around all day and gossip about the employees. If you're looking for a customer service role do not go to Geico you will regret it."

"Geico always seems to be hiring here in Tucson and from what I read there is high turnover. I interviewed for a Customer Service position, passed the tests etc… when I finally reached the HR Person she had a fakeness about her (can spot a fake smile a mile away). She asked what other jobs I had applied to and I was thinking it was none of her business (Geico needs to change this because it is too intrusive). It really is none of your business. Everything was gong ok until she asked if I had any questions and I mentioned I had pre-scheduled Dr. Appointments which take 6 months to make these days. "A" told me that I would have to re-schedule my appointments due to training restrictions and if I missed training for any reason I would be dropped from the class and would have to start the whole process over. Come on Geico, people have a life and it seems like from what others are saying Life/Work balance are not good at Geico unless you have been there a really long time. I would really re-consider ever applying with Geico, no matter the pay. Life is too short to give up your personal life for any job. I am a little over 50 and I noticed a few other ladies like myself also left with no job offer, so major age discrimination, which of course I know they will deny it, but it is so obvious when I looked around at their current employees."

"It was a volatile environment. Management turnover was abysmal and morale was very low."

What do you like about working at GEICO?

"I love to sell, and was given the opportunity."

Do you have any tips for others interviewing with this company?

"Make it a stop along the way. Chances at career growth are minute."

What don't you like about working at GEICO?

"I disliked the hostile work environment. The sales department was in flux, and we went from 120 sales agents to 15. I have never seen people actually crying at their desks because of the pressure."

What suggestions do you have for management?

"Revamp the whole system. Make rules and guidelines and stick to them. Also, they need to understand that people are human, not machines."