Company Menu
41%
32%
21%
5%
0%
4.0
Average Rating
(based on 80 Discover Financial Review Ratings)
Company Culture
4.0
Growth Opportunities
3.5
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.8
Support You Get
3.9
Way You Work
4.0
Work Setting
4.1
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"I have worked at Discover for 5 years. It is a nationwide company with great ethics. Their main goal is to do the right thing and always take care of their customers. They have great benefits and a great work environment. I would recommend this company to anyone who is looking for a place to start working. This was a great first job."
Posted 6 years ago in Salt Lake City, UT
Senior Collections Representative
in Phoenix, AZ

"Good place to work."

What do you like about working at Discover Financial?

"People."

What don't you like about working at Discover Financial?

"Call Center."

Account Manager
in Phoenix, AZ

"A great place yo work if you don't have a lot of expenses and just need something to do."

What do you like about working at Discover Financial?

"I liked working with other kids my age. It was a comfortable, air conditioned environment."

Do you have any tips for others interviewing with this company?

"It's a great place to work while you're in high school or college and you seek comfort."

What don't you like about working at Discover Financial?

"Our incentives were cut month after month so you would have to produce more every month to make the same amount. The promotion system is dysfunctional (i.e. I was in outbound sales and my manager has never made a sales call in his life). There was also little room for advancement, growth, and an increased salary."

What suggestions do you have for management?

"Offer more responsibility in exchange for increased compensation."

Team Leader
in Phoenix, AZ

"It was a good starting point."

What do you like about working at Discover Financial?

"Fast pace environment and the staff."

What don't you like about working at Discover Financial?

"Lack of job security."

What suggestions do you have for management?

"Take more of an interest in your employees."

Senior Account Executive
in Atlanta, GA

What do you like about working at Discover Financial?

"Flexibility."

Do you have any tips for others interviewing with this company?

"Be willing to be managed by inexperienced personnel."

What don't you like about working at Discover Financial?

"Management style."

What suggestions do you have for management?

"More training."

Regional VP of Sales

What do you like about working at Discover Financial?

"Working on complex issues."

What don't you like about working at Discover Financial?

"Leadership."

What suggestions do you have for management?

"Be involved."

Customer Service Representative
in Atlanta, GA

What do you like about working at Discover Financial?

"Placement in top companies, good experience, fair pay."

What don't you like about working at Discover Financial?

"Short temporary assignments."

Credit Card Collector

What do you like about working at Discover Financial?

"Job security."

What don't you like about working at Discover Financial?

"Hours."

Discover Financial Employee
in Riverton, UT

"Ethics & morals were questionable, particularly from senior management."

Senior Account Manager
in West Valley City, UT

What do you like about working at Discover Financial?

"Flexibility."

What don't you like about working at Discover Financial?

"Difficult career advancement."

What suggestions do you have for management?

"Improve in pay."

Team Leader
in Sandy, UT

"Great company with fantastic benefits."

What do you like about working at Discover Financial?

"Training, career development, growth, cared for their employees."

Do you have any tips for others interviewing with this company?

"Great place to work, easy to get hired on, always hiring 20 to 30 collectors a month."

What don't you like about working at Discover Financial?

"Compensation."

What suggestions do you have for management?

"Increase compensation to retain top talent."

Account Manager
in West Valley City, UT

"It was a job, but not a great opportunity to learn or for growth."

Equipment Services Project Manager
in Riverwoods, IL

"Interesting company."

Customer Service Representative
in West Valley City, UT

"Turnover at times was 100%, not for every one."

What do you like about working at Discover Financial?

"I have always enjoyed working with an array of people, weather on the phone or face to face."

Do you have any tips for others interviewing with this company?

"Yes, give it shot, it is a nice place to work, people are helpful and want you to succeed."

What don't you like about working at Discover Financial?

"The back biting, it became a bore."

What suggestions do you have for management?

"The industry has become very tight, and with the financial woes of the U.S. and the world, I can't think of a thing that they are already doing."

HR Manager
in West Valley City, UT

"Great organization, good project manager overseeing HR in Utah but poor people manager."

What do you like about working at Discover Financial?

"Great benefits, well managed organization."

Do you have any tips for others interviewing with this company?

"Focus on their sales skills."

What don't you like about working at Discover Financial?

"Poor senior level management, unprepared for Credit Reform Act changes coming up in 2010."

What suggestions do you have for management?

"Work on people management skills."

Accounting Assistant
in New Albany, OH

"Customer Service satisfaction allowing for profit growth for the company."

What do you like about working at Discover Financial?

"Big on team environment."

What don't you like about working at Discover Financial?

"Career opportunities."

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