Discover Financial Employee Reviews for Senior Collections Representative

"Good place to work."

What do you like about working at Discover Financial?

"People."

What don't you like about working at Discover Financial?

"Call Center."

"Discover has great benefits & compensation, but it is basically to keep their employees working there."

What do you like about working at Discover Financial?

"Benefits, paid time off, flexibility with scheduling."

What don't you like about working at Discover Financial?

"Lack of hours, lack of personable supervisors, in their attempt to be sales driven, they seemed to lack desire to raise customer loyalty."

What suggestions do you have for management?

"Be more personalible, get to know your employees. Try to make your employees and your customers loyal - really try to understand them."