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Discover Financial Employee Reviews for Customer Service Representative

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Customer Service Representatives at Discover Financial give their company a 4.1 out of 5.0, while the average rating for Discover Financial is 4.1, making them just as happy as every other employee at Discover Financial and 8% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.1
Average Rating
(based on 3 Customer Service Representative Review Ratings)
Customer Service Representative
in West Valley City, UT

What do you like about working at Discover Financial?

"I like working for Discover, because people at Discover are friendly, generous, and good ethical enviroment. There are plenty of management positions opportunity as well."

Do you have any tips for others interviewing with this company?

"Just be yourself and be a people friendly individual. Need to understand the company for a better chance."

What don't you like about working at Discover Financial?

"There aren't too many IT positions available at the West Valley center, and most IT positions are located in Riverwoods, IL, and I have no desire to move there."

What suggestions do you have for management?

"The management system here at Discover is almost flawless and I have no problem with it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Trabuco Cyn, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $4
Customer Service Representative
Person You Work For 3.1 / 5 People You Work With 2.6 / 5 Work Setting 2.6 / 5
Support You Get 2.5 / 5 Rewards You Receive 1.9 / 5 Growth Opportunities 1.9 / 5
Company Culture 3.1 / 5 Way You Work 3.3 / 5
Customer Service Representative
in New Castle, DE

"Good place if you are comfortable working with #'s and on the phone."

What do you like about working at Discover Financial?

"People."

What don't you like about working at Discover Financial?

"Hours, same thing over and over."

What suggestions do you have for management?

"Break up the day to stay refreshed."

Average Discover Financial Attributes by Customer Service Representative

Company Culture
4.4
Growth Opportunities
3.6
People You Work With
4.2
Person You Work For
4.4
Rewards You Receive
3.6
Support You Get
3.8
Way You Work
4.4
Work Setting
4.2
Customer Service Representative
in Atlanta, GA

What do you like about working at Discover Financial?

"Placement in top companies, good experience, fair pay."

What don't you like about working at Discover Financial?

"Short temporary assignments."

Customer Service Representative
in West Valley City, UT

"Turnover at times was 100%, not for every one."

What do you like about working at Discover Financial?

"I have always enjoyed working with an array of people, weather on the phone or face to face."

Do you have any tips for others interviewing with this company?

"Yes, give it shot, it is a nice place to work, people are helpful and want you to succeed."

What don't you like about working at Discover Financial?

"The back biting, it became a bore."

What suggestions do you have for management?

"The industry has become very tight, and with the financial woes of the U.S. and the world, I can't think of a thing that they are already doing."

Customer Service Representative
in New Castle, DE

"A great place to work."

What do you like about working at Discover Financial?

"I enjoyed providing outstanding service to the customers."

What don't you like about working at Discover Financial?

"I enjoyed working for this company."

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