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Working at Discover Financial in West Valley City, UT: 14 Employee Job Reviews by Real Employee working in West Valley City, UT Area

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On average, employees in West Valley City, UT at Discover Financial give their company a 2.2 rating out of 5.0 based on 14, whereas overall Average Rating of Discover Financial is 4.1 out of 5.0 based on 147 Discover Financial Review Ratings. The happiest Discover Financial employees in West Valley City, UT are Customer Service Representatives submitting an average rating of 4.1 and End User Support Managers with a rating of 4.5.

42%
35%
18%
4%
0%
4.1
Average Rating
(based on 93 Discover Financial Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.2
Rewards You Receive
3.8
Support You Get
4.0
Way You Work
4.1
Work Setting
4.2
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"I have worked at Discover for 5 years. It is a nationwide company with great ethics. Their main goal is to do the right thing and always take care of their customers. They have great benefits and a great work environment. I would recommend this company to anyone who is looking for a place to start working. This was a great first job."
Posted 10 years ago in Salt Lake City, UT

Working at Discover Financial in West Valley City, UT: 14 Employee Reviews

Discover Financial Employee

"Discover is a great company to work for. They specialize in a positive work environment focusing on employee retention. Discover focuses on a smooth banking process for clients while maintaining high customer satisfaction. The company has room for growth in advancement and management capabilities. Discover tends to limit employee advancement due to a "time earned" concept. The longer you have been with the company, regardless of work quality, the more likely you are to be promoted. This can be challenging for individuals that excel quickly in job performance and capabilities. The room to grow with Discover will always be there, it may just take a number of years for that to be recognized in advancement opportunities."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Discover Financial Employee

"I've worked for Discover for 4 years, in my time here I am overall happy with the workplace and environment. Employees are treated very well and the benefits are pretty great. I would recommend this company as a great place to work."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.1
Discover Financial (147)

4.4 Highest Rated in this Industry is Dynegy (9)
3.0 Lowest Rated in this Industry is Teavana (7)
3.9 Average of All Companies in this Industry (4,695)
End User Support Manager

"I've been with Discover for 1 year now and before that I have been with EMC for 4 years. They are both equally great companies and provide great work environments. The people are friendly and hard working."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Account Specialist

"I had a great time at DC and made lots of friends."

What do you like about working at Discover Financial?

"DC is a great company to work for. Co-Worker are wonderful."

Do you have any tips for others interviewing with this company?

"You will have a great time. Enjoy the incentive that you will make"

What don't you like about working at Discover Financial?

"Some of the TL are unwilling to work with you."

What suggestions do you have for management?

"Quaility is not consisted and every person of quaility scores differently."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative

What do you like about working at Discover Financial?

"I like working for Discover, because people at Discover are friendly, generous, and good ethical enviroment. There are plenty of management positions opportunity as well."

Do you have any tips for others interviewing with this company?

"Just be yourself and be a people friendly individual. Need to understand the company for a better chance."

What don't you like about working at Discover Financial?

"There aren't too many IT positions available at the West Valley center, and most IT positions are located in Riverwoods, IL, and I have no desire to move there."

What suggestions do you have for management?

"The management system here at Discover is almost flawless and I have no problem with it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Account Manager
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3.9 / 5 Rewards You Receive 2.8 / 5 Growth Opportunities 3 / 5
Company Culture 3.1 / 5 Way You Work 2.3 / 5
Account Manager
Person You Work For 3.9 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.4 / 5 Way You Work 3.5 / 5
Senior Loan Underwriter
Person You Work For 3.9 / 5 People You Work With 4.7 / 5 Work Setting 4.4 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 3.4 / 5
Company Culture 3.8 / 5 Way You Work 3.2 / 5
Senior Account Manager

What do you like about working at Discover Financial?

"Flexibility."

What don't you like about working at Discover Financial?

"Difficult career advancement."

What suggestions do you have for management?

"Improve in pay."

Account Manager

"It was a job, but not a great opportunity to learn or for growth."

Customer Service Representative

"Turnover at times was 100%, not for every one."

What do you like about working at Discover Financial?

"I have always enjoyed working with an array of people, weather on the phone or face to face."

Do you have any tips for others interviewing with this company?

"Yes, give it shot, it is a nice place to work, people are helpful and want you to succeed."

What don't you like about working at Discover Financial?

"The back biting, it became a bore."

What suggestions do you have for management?

"The industry has become very tight, and with the financial woes of the U.S. and the world, I can't think of a thing that they are already doing."

HR Manager

"Great organization, good project manager overseeing HR in Utah but poor people manager."

What do you like about working at Discover Financial?

"Great benefits, well managed organization."

Do you have any tips for others interviewing with this company?

"Focus on their sales skills."

What don't you like about working at Discover Financial?

"Poor senior level management, unprepared for Credit Reform Act changes coming up in 2010."

What suggestions do you have for management?

"Work on people management skills."

Trainer

"Discover Card is a very forward thinking company willing to pilot new and exciting opportunities for its staff and card members."

Application Development Manager

"Discover - good place to work."

What do you like about working at Discover Financial?

"Discover was a great place to work. I gained some very valuable skills as I worked there."

Do you have any tips for others interviewing with this company?

"Find out who the hiring manager is and talk to people who know the hiring manager in order to understand what they are looking for in a candidate. Make sure your skills match what they are looking for."

What don't you like about working at Discover Financial?

"There is a lot of red tape at times when making changes to applications.."

What suggestions do you have for management?

"Make the red tape less of a barrier for developers."

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