Company Menu
22%
35%
28%
12%
3%
3.5
Average Rating
(based on 65 Dillard's Review Ratings)
Company Culture
3.2
Growth Opportunities
3.1
People You Work With
4.0
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.5
Way You Work
3.9
Work Setting
3.6
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Customer Service Representative
in Houston, TX

What do you like about working at Dillard's?

"I liked the comradeship at Dillard's."

Do you have any tips for others interviewing with this company?

"Be yourself. That helps you to give it your all, instead of wasting your time pretending to be someone you're not."

What don't you like about working at Dillard's?

"I didn't like the wages."

Programmer Analyst
in Little Rock, AR

"If you like to neglect your family, work for Dillard's."

What do you like about working at Dillard's?

"They had a nice lunch room at Dillard's."

Do you have any tips for others interviewing with this company?

"Run away as fast as you can from Dillard's."

What don't you like about working at Dillard's?

"I disliked the constant calls. They expect you to work all night and all day."

What suggestions do you have for management?

"Let people sleep. Give them comp time."

General Store Manager

"Dillard's: some good/some bad."

Area Sales Manager

"Great enviroment while in college."

What do you like about working at Dillard's?

"Dillard' offered kind management and tremendous flexibility while attending college. They were quick to promote to management."

What don't you like about working at Dillard's?

"As in most retail, the salary was not impressive."

Cosmetic Counter Manager
in Brownsville, TX

What do you like about working at Dillard's?

"I liked the discounts and gratis."

Do you have any tips for others interviewing with this company?

"Look professional."

What don't you like about working at Dillard's?

"Dillard's doesn't show much compassion for their employees."

What suggestions do you have for management?

"Have some empathy."

Sales Associate
in Plano, TX

What do you like about working at Dillard's?

"The Daniel Cremiux area is wonderful, very upbeat merchandise. There are great customer contacts for the most part of the day. It is clean, classy, and professional, with day-to-day customer service challenges."

Do you have any tips for others interviewing with this company?

"Block out all negative when entering this job. You must be focused. Understanding your work environment is very important; it's not for everybody."

What suggestions do you have for management?

"They have a process they wish for you to follow at Dillard's, but they accept input."

Area Sales Manager
in San Antonio, TX

"Dillard's is nice for shopping, but don't work there."

What do you like about working at Dillard's?

"I like the great quality merchandise and the close management team (may be due to having to band together to survive)."

Do you have any tips for others interviewing with this company?

"Not really, as most managers don't know how to conduct an interview, so there is not any right answers."

What don't you like about working at Dillard's?

"I don't like the pay cuts for hourly associates, and the good ole boy system inhibits promotions."

What suggestions do you have for management?

"Get rid of useless store managers at Dillard's."

Sales Associate
in Provo, UT

"A sales job at Dillard's that just wasn't for me."

Do you have any tips for others interviewing with this company?

"If you love sales, you'd love working for the company. Be professionally dressed, or at least the high end of business casual. Be polite, and be yourself."

What don't you like about working at Dillard's?

"Nothing against Dillard's - I LOVE shopping there, but I'm just not a sales type person. I'm not going to force a sale to make a sale. I'm just not like that... too honest, I guess."

What suggestions do you have for management?

"Even though the job was not my cup of tea, the management really was quite good."

Sales Associate
in Ocala, FL

"I would never again work for Dillard's."

What do you like about working at Dillard's?

"I liked meeting people and merchandising at Dillard's."

Do you have any tips for others interviewing with this company?

"Don't do it."

What don't you like about working at Dillard's?

"I didn't like the management, and corporate rules and policies."

What suggestions do you have for management?

"Learn how to manage. Train properly."

Shoe Salesman
in Cedar Park, TX

"Dillard's was a good temporary place to work."

What do you like about working at Dillard's?

"The people at Dillard's were very easy to work with. The work hours were reasonable."

Do you have any tips for others interviewing with this company?

"I would advise them to be personable."

What don't you like about working at Dillard's?

"The sales goals were unrealistic."

What suggestions do you have for management?

"I would ask them to modify their sales expectations."

Dock Manager
in Chesapeake, VA

"The store is adequate at best overall."

What do you like about working at Dillard's?

"My operations manager (Pam Mullis) was the most wonderful lady I've ever worked for/with. She encouraged my ideas for bettering my department's function in the store."

Do you have any tips for others interviewing with this company?

"Stay confident in yourself and your abilities during the interview process and while employed."

What don't you like about working at Dillard's?

"My store manager was very close-minded. She said she wanted a change and closed the door on my ideas."

What suggestions do you have for management?

"Management at Dillard's should work as a team for the better of the store, instead of thinking of one's own personal and professional growth, and it will work out for the whole team. If not, there will be continuous contention in all stores and departments."

Sales Associate
in Edmond, OK

What do you like about working at Dillard's?

"It is good holiday money."

Do you have any tips for others interviewing with this company?

"Work at Dillard's for the holidays and summer."

What don't you like about working at Dillard's?

"There is no advancement opportunity at Dillard's."

What suggestions do you have for management?

"I would suggest less management per department."

Sales Associate
in Missoula, MT

"Working at Dillard's is okay for short-term work."

What do you like about working at Dillard's?

"Dillard's is a good place to learn basics of retail, and may be good for university students looking for a part-time job."

Do you have any tips for others interviewing with this company?

"Working at Dillard's may be a place to work until you graduate or find your dream job."

What don't you like about working at Dillard's?

"I dislike over-allocation of associates to the floor, and management access to associates' sales figures on a performance (sales) related pay."

What suggestions do you have for management?

"Managers should be fair to associate targets in areas they are paid bonuses in associate achievements (specially newly appointed)."

Area Sales Manager
in North Ogden, UT

"Really, there is something better out there than Dillard's!"

What do you like about working at Dillard's?

"I like the merchandise and the team."

Do you have any tips for others interviewing with this company?

"Is it all about a job or life and family"

What don't you like about working at Dillard's?

"I don't like store management and above, unrealistic expectations, no life balance, and ineffective communication (listening skills, asking for input)."

What suggestions do you have for management?

"Focus on customer service, both external and internal. Become part of the process, not just analytical but physical. Get to know your team and your customers. Develop positive relationships. Listen!!!!"

Area Sales Manager
in Gainesville, FL

"Work at Dillard's only if you really need the $$."

What do you like about working at Dillard's?

"The other employees at Dillard's were good to work with. I started as a sales associate working in the shoe department and was promoted to area sales manager. As an associate, I earned 9.5 percent commission, which was very good around the holidays. The store I worked in is in a college town. During the summer the town gets very quiet and the commission was very bad. When I was promoted to area sales manager the pay was more steady."

Do you have any tips for others interviewing with this company?

"Look good when you arrive. If you are looking for a job and ask for an application you will be directed to a computer where you fill out your application. You will be interviewed when you fill out your application. As an area sales manager, I was required to interview anyone who came in to apply. Most were not expecting to be interviewed on the spot. Anyone who was dressed poorly or who didn't fit the part of a salesperson for an upscale department store didn't have a prayer."

What don't you like about working at Dillard's?

"I dislike the pressure to open credit applications. As an associate, you are required to open one credit application per 40 hours worked. If you didn't, then you had to attend a Saturday credit application class. As an area sales manager, you were given a quota for your department. The pressure to open credit apps was constant working both positions."

What suggestions do you have for management?

"Be honest and forthright. I felt like upper management was not honest."

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