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Dillard's Employee Job Reviews in the United States

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On average, employees at Dillard's give their company a 3.5 rating out of 5.0 - which is 11% lower than the average rating for all companies on CareerBliss. The happiest Dillard's employees are Sales Managers submitting an average rating of 4.1 and Area Sales Managers with a rating of 3.9.

21%
34%
27%
13%
4%
3.5
Average Rating
(based on 67 Dillard's Review Ratings)

Ratings by Category

Company Culture
3.2
Growth Opportunities
3.0
People You Work With
3.9
Person You Work For
3.7
Rewards You Receive
3.2
Support You Get
3.5
Way You Work
3.9
Work Setting
3.5
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Dillard's Employee

"I have worked for Dillard's for 20 months. It is a high-end department store with a variety of clothing items to choose from. I worked in Ladies' shoes, within the first nine months I sold $244,000.00 in lady shoes, and over the next nine months, I sold $365,000.00 in shoe sales, making me one of their top earners."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Suit Tailor

"I've worked for Dillard's for the past 3 years and the company has an awesome work culture. It develops a strong relationship between employees and clients that results in strong sales, retention rate, and brand awareness. The compensation is very good and the leadership encourages employees to think on their own. High recommendation for employment."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.5
Dillard's (113)

4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)
Store Manager

What do you like about working at Dillard's?

"I like the ability to promote. I like to work hard and be rewarded."

What don't you like about working at Dillard's?

"I felt the sales quota for sales associates was outdated."

What suggestions do you have for management?

"Revisit the sales quota for sales associates. I think we spent too much money on support help."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Cosmetics Manager

"Working for THE powerhorse in retail is great."

What do you like about working at Dillard's?

"Working for a family-owned company means that they have the say as to what will and will not happen,"

Do you have any tips for others interviewing with this company?

"At Dillard's, a lot of hard work will get you moved up in a short amount of time."

What don't you like about working at Dillard's?

"Dillard's is somewhat slow try new ideas instead of going the way they know."

What suggestions do you have for management?

"Listen by location to the staff that are in stores, and base buying on areas instead of all or nothing."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3.7 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
Person You Work For 4.9 / 5 People You Work With 4.1 / 5 Work Setting 4.7 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.1 / 5 Way You Work 4.9 / 5
Sales Associate

"The sale associate review valued management, worker, wage set, and reference to accounting specialist occupation."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Sales Associate

"I worked at Dillard's from September 2015 to January 2016. I really enjoyed my time working there. It taught be a lot about learning what you are selling and how to sell it. They had great benefits and treated their employees fairly. Dillard's many different locations everywhere in the United States."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Cosmetic Sales Associate
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.6 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.5 / 5 Way You Work 4.8 / 5
Assistant Store Manager
Person You Work For 4.5 / 5 People You Work With 4 / 5 Work Setting 4.5 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.8 / 5 Way You Work 4.5 / 5
Sales Manager

"As a sales manager at Dillard's, I am experienced in recruiting, hiring and training top selling sales team."

What do you like about working at Dillard's?

"I like the tenure, and the long-standing, positive relationships at Dillard's. I enjoyed developing top sales team."

Do you have any tips for others interviewing with this company?

"Dillard's is a great company to work for, very challenging but rewarding."

What don't you like about working at Dillard's?

"I didn't like the work schedule, long hours, and high turn rate of sales associates."

What suggestions do you have for management?

"Become flexible with associate work schedules, and explain sales per hour."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Area Sales Manager

"Dillard's is department store retail, with a great pricing policy and a nice place to work."

What do you like about working at Dillard's?

"I loved Dillard's pricing policy - no sales, doorbusters, or gimmicks. Everyone was friendly, and loyalty and advancement were encouraged."

Do you have any tips for others interviewing with this company?

"If you like retail, Dillard's is a good place to work. Be proactive about your advancement so management can work with you."

What don't you like about working at Dillard's?

"I was given the opportunity to move from hourly work to management, but not given much formal training."

What suggestions do you have for management?

"I think that structured management training would be helpful to associates moving up to area sales management."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Area Manager
Person You Work For 4 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 5 / 5
Project Manager
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.5 / 5
Support You Get 4.2 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 4 / 5
Company Culture 4.3 / 5 Way You Work 4.5 / 5
Sales Representative

"I have enjoyed working here at Dillard's. It has helped me grow as a sales associate."

What do you like about working at Dillard's?

"At Dillard's, I enjoy the people I work with, my manager, and the customers I help."

Do you have any tips for others interviewing with this company?

"Making your sales per hour is possible at Dillard's, but being consistent as a worker is important."

What don't you like about working at Dillard's?

"My schedule was never consistent, and the new schedule for the next month we would not get until the day before, so it was hard to plan anything ahead of time."

What suggestions do you have for management?

"I would suggest more team meetings to further drive business and provide great customer service."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Dillard's Reviews FAQs

Is Dillard's a good company to work for?

Dillard's has an overall rating of 3.5 Average Rating out of 5, based on over 67 Dillard's Review Ratings left anonymously by Dillard's employees, which is 10% lower than the average rating for all companies on CareerBliss. 82% of employees would recommend working at Dillard's.

Does Dillard's pay their employees well?

Dillard's employees earn $26,000 annually on average, or $13 per hour, which is 61% lower than the national salary average of $66,000 per year. 28 Dillard's employees have shared their salaries on CareerBliss. Find Dillard's Salaries by Job Title.

How satisfied are employees working at Dillard's?

82% of employees would recommend working at Dillard's with the overall rating of 3.5 out of 5. Employees also rated Dillard's 3.2 out of 5 for Company Culture, 3.2 for Rewards You Receive, 3.0 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Dillard's?

According to our data, the highest paying job at Dillard's is a General Merchandising Manager at $191,000 annually. Browse Dillard's Salaries by Job Profile.

What is the lowest paying job at Dillard's?

According to our data, the lowest paying job at Dillard's is a Warehouse Associate at $14,000 annually. Browse Dillard's Salaries by Job Profile.

What are the pros and cons of working at Dillard's?

According to reviews on CareerBliss, employees commonly rated the pros of working at Dillard's to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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