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22%
35%
28%
12%
3%
3.5
Average Rating
(based on 65 Dillard's Review Ratings)
Company Culture
3.2
Growth Opportunities
3.1
People You Work With
4.0
Person You Work For
3.8
Rewards You Receive
3.3
Support You Get
3.5
Way You Work
3.9
Work Setting
3.6
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Sales Manager
in Casa Grande, AZ

"As a sales manager at Dillard's, I am experienced in recruiting, hiring and training top selling sales team."

What do you like about working at Dillard's?

"I like the tenure, and the long-standing, positive relationships at Dillard's. I enjoyed developing top sales team."

Do you have any tips for others interviewing with this company?

"Dillard's is a great company to work for, very challenging but rewarding."

What don't you like about working at Dillard's?

"I didn't like the work schedule, long hours, and high turn rate of sales associates."

What suggestions do you have for management?

"Become flexible with associate work schedules, and explain sales per hour."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Store Manager
in Topeka, KS

What do you like about working at Dillard's?

"I like the ability to promote. I like to work hard and be rewarded."

What don't you like about working at Dillard's?

"I felt the sales quota for sales associates was outdated."

What suggestions do you have for management?

"Revisit the sales quota for sales associates. I think we spent too much money on support help."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Area Sales Manager
in Charlotte, NC

"Dillard's is department store retail, with a great pricing policy and a nice place to work."

What do you like about working at Dillard's?

"I loved Dillard's pricing policy - no sales, doorbusters, or gimmicks. Everyone was friendly, and loyalty and advancement were encouraged."

Do you have any tips for others interviewing with this company?

"If you like retail, Dillard's is a good place to work. Be proactive about your advancement so management can work with you."

What don't you like about working at Dillard's?

"I was given the opportunity to move from hourly work to management, but not given much formal training."

What suggestions do you have for management?

"I think that structured management training would be helpful to associates moving up to area sales management."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in Indiana, PA

What do you like about working at Dillard's?

"At Dillard's, I enjoy helping customers and giving them a great shopping experience."

Do you have any tips for others interviewing with this company?

"They want to hear nothing else but that you are driven to make your sales and you are all about getting that customer to spend."

What don't you like about working at Dillard's?

"The sales per hour thing makes everyone so competitive they become backstabbers and end up stalking the customers to get that sale. It's a place where if you don't make your sales then you're fired or your wages are deducted. Dillard's has made a very hostile work environment. There is a lot of drama on who stole whose sales."

What suggestions do you have for management?

"Reviews should not only reflect on your sales per hour, but on how you maintain your workspace. This store is a pigsty."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Beauty Consultant
in Richmond, VA

What do you like about working at Dillard's?

"It's encouraged to continue to grow as a professional sales person and move up in the company through promotions. The environment is laid back but at the same time, everyone who works at Dillard's is well-trained and knows there are expectations to be professional and work hard."

Do you have any tips for others interviewing with this company?

"The most important things are showing that you are outgoing, hardworking, and most of all, if you can sell yourself to management and get hired, then you can do the job."

What don't you like about working at Dillard's?

"There is a lot of favoritism, and management typically does not follow up on schedule changes, rewards for events, etc. Management leads by negative reinforcement. Almost all employees complain about something involving Dillard's every day, and sales goals are most of the time impractical and seem far above attainable."

What suggestions do you have for management?

"There would be a higher level of follow-through on things like promised rewards for contests and events. Management would be fully cross-trained and employees would be better trained on all products in their department, rather than just their area of responsibility. There would be updated registers and equipment, and there would be more attention give to the overall attitude of the employees."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Sales Associate
in Austin, TX

"Low pay and low chance for advancement at Dillard's."

What do you like about working at Dillard's?

"Dillard's has a nice product line, clean well-lit store, and nice employee. I like the discounts on clothes."

Do you have any tips for others interviewing with this company?

"Dress well for the interview. Be warm and inviting during the interview."

What don't you like about working at Dillard's?

"I don't like the low pay and poor management, overall. There are no background checks on employees, no lunch breaks on Sundays, and almost no chance for advancement. Management is overworked and understandably took it out on employees at times."

What suggestions do you have for management?

"Stay only for your management experience and then move on."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Sales Associate
in Plano, TX

"Dillard's supports unethical salesmanship."

What do you like about working at Dillard's?

"I like some of the coworkers, my new manager, and the employee discount."

Do you have any tips for others interviewing with this company?

"Interviewing is easy, but keeping the job is more difficult. It's nearly impossible to reach sales goals."

What don't you like about working at Dillard's?

"I don't like unethical sales and lack of management support, especially in today's market. Meeting sales goals is impossible unless you're willing to be unethical. There is a VERY high turnover."

What suggestions do you have for management?

"Fire them all and hire better/ethical. Find managers who want ALL their employees to succeed."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Cashier
in Austin, TX

"I work for a great company, although I don't see much growth for myself."

What do you like about working at Dillard's?

"Dillard's is a good company to work for. My boss and I have a great work relationship. I like the office environment I work in."

Do you have any tips for others interviewing with this company?

"Anyone needs to have an awesome work ethic. Customer service is key."

What don't you like about working at Dillard's?

"There is not much room to grow. I want to grow with a company starting a career for myself."

What suggestions do you have for management?

"Don't treat everyone as just a number that can eventually be replaced."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Representative
in Chandler, AZ

"I have enjoyed working here at Dillard's. It has helped me grow as a sales associate."

What do you like about working at Dillard's?

"At Dillard's, I enjoy the people I work with, my manager, and the customers I help."

Do you have any tips for others interviewing with this company?

"Making your sales per hour is possible at Dillard's, but being consistent as a worker is important."

What don't you like about working at Dillard's?

"My schedule was never consistent, and the new schedule for the next month we would not get until the day before, so it was hard to plan anything ahead of time."

What suggestions do you have for management?

"I would suggest more team meetings to further drive business and provide great customer service."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in Pineville, NC

What do you like about working at Dillard's?

"I had complete autonomy with the merchandising in the department I managed, and I liked being a personal shopper for several professional athletes."

Do you have any tips for others interviewing with this company?

"Make sure that you want to work at Dillard's. Growth in the company is slow to almost nothing. It takes 15 years to become a sales manager if you start as a sales associate with the company. Don't faint when they start with the pay cut and probation."

What don't you like about working at Dillard's?

"I didn't like quotas and decreased pay. Sales managers are allowed to take their associates' sales to make their quotas, and promotions are not easy. For an associate to be promoted, they ask all other associates to give a certain amount of their sales to that associate."

What suggestions do you have for management?

"The problem with Dillard's is that they cut pay when quotas are not being met. They can cut pay three times in 90 days. They never take into account that it's slow, etc. No matter what the circumstance, it's your fault. You can work your butt off for that company and there are no rewards. If the management likes you, they will keep you on for as long as possible. If I was running this company, I would change the structure of the quotas to align with the economy."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Sales Representative
in Knoxville, TN

What do you like about working at Dillard's?

"The schedule at Dillard's is flexible; I can pretty much make my own. I love working with customers to try to fill needs. It is low stress for the most part."

Do you have any tips for others interviewing with this company?

"Do not take the personality of some co-workers seriously, and try to have fun with the customers. Selling should be a fun experience."

What don't you like about working at Dillard's?

"I don't like dishonest coworkers, and there is very little leadership from manager. Some coworkers are treated differently than others."

What suggestions do you have for management?

"Focus more on the presentation and the attitude of the employees rather than strictly going on performance. This presents situations where grunt work is ignored by some, while others complete those tasks which puts them behind."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Marketing Consultant
in Colorado Springs, CO

What do you like about working at Dillard's?

"I enjoy the great products and services offered by Dillard's."

Do you have any tips for others interviewing with this company?

"Be yourself and have an outgoing/go-getter personality with the ability to provide good customer service."

What don't you like about working at Dillard's?

"I do not like SPH (sales per hour) you must meet or you will actually get a pay cut by a certain percentage. This has no bearing on other tasks not measured by sales such as stock, cleaning, customer care, etc."

What suggestions do you have for management?

"Perhaps a more effective training program and consistent company message to employees would be beneficial."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Project Manager
in Little Rock, AR
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.5 / 5
Support You Get 4.2 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 4 / 5
Company Culture 4.3 / 5 Way You Work 4.5 / 5
Sales Associate
Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.1 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4 / 5
Company Culture 4.2 / 5 Way You Work 4.9 / 5
Sales Manager
in Virginia Beach, VA
Person You Work For 4.7 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 2.6 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 3.4 / 5
Company Culture 2.5 / 5 Way You Work 4.6 / 5
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