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Dillard's Employee Reviews for Sales Associate

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Sales Associates at Dillard's give their company a 3.7 out of 5.0, while the average rating for Dillard's is 3.5, making them 6% happier than every other employee at Dillard's and 3% happier than every other Sales Associate on CareerBliss - the happiest Sales Associates work for University of Georgia.

27%
33%
27%
13%
0%
3.7
Average Rating
(based on 15 Sales Associate Review Ratings)
Sales Associate
in Clearwater, FL

"I worked at Dillard's from September 2015 to January 2016. I really enjoyed my time working there. It taught be a lot about learning what you are selling and how to sell it. They had great benefits and treated their employees fairly. Dillard's many different locations everywhere in the United States."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate
in Spartanburg, SC

"Great Place to work. I would highly suggest anyone to work here!"

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Average Sales Associate Ratings in the Past 10 Years

Year Salary
2011 $4
2012 $2
2014 $3
2020 $4
Sales Associate
in Indiana, PA

What do you like about working at Dillard's?

"At Dillard's, I enjoy helping customers and giving them a great shopping experience."

Do you have any tips for others interviewing with this company?

"They want to hear nothing else but that you are driven to make your sales and you are all about getting that customer to spend."

What don't you like about working at Dillard's?

"The sales per hour thing makes everyone so competitive they become backstabbers and end up stalking the customers to get that sale. It's a place where if you don't make your sales then you're fired or your wages are deducted. Dillard's has made a very hostile work environment. There is a lot of drama on who stole whose sales."

What suggestions do you have for management?

"Reviews should not only reflect on your sales per hour, but on how you maintain your workspace. This store is a pigsty."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Sales Associate
in Austin, TX

"Low pay and low chance for advancement at Dillard's."

What do you like about working at Dillard's?

"Dillard's has a nice product line, clean well-lit store, and nice employee. I like the discounts on clothes."

Do you have any tips for others interviewing with this company?

"Dress well for the interview. Be warm and inviting during the interview."

What don't you like about working at Dillard's?

"I don't like the low pay and poor management, overall. There are no background checks on employees, no lunch breaks on Sundays, and almost no chance for advancement. Management is overworked and understandably took it out on employees at times."

What suggestions do you have for management?

"Stay only for your management experience and then move on."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5

Average Dillard's Attributes by Sales Associate

Company Culture
3.2
Growth Opportunities
3
People You Work With
3.7
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.8
Way You Work
4.2
Work Setting
3.9
Sales Associate
in Plano, TX

"Dillard's supports unethical salesmanship."

What do you like about working at Dillard's?

"I like some of the coworkers, my new manager, and the employee discount."

Do you have any tips for others interviewing with this company?

"Interviewing is easy, but keeping the job is more difficult. It's nearly impossible to reach sales goals."

What don't you like about working at Dillard's?

"I don't like unethical sales and lack of management support, especially in today's market. Meeting sales goals is impossible unless you're willing to be unethical. There is a VERY high turnover."

What suggestions do you have for management?

"Fire them all and hire better/ethical. Find managers who want ALL their employees to succeed."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Sales Associate
in Pineville, NC

What do you like about working at Dillard's?

"I had complete autonomy with the merchandising in the department I managed, and I liked being a personal shopper for several professional athletes."

Do you have any tips for others interviewing with this company?

"Make sure that you want to work at Dillard's. Growth in the company is slow to almost nothing. It takes 15 years to become a sales manager if you start as a sales associate with the company. Don't faint when they start with the pay cut and probation."

What don't you like about working at Dillard's?

"I didn't like quotas and decreased pay. Sales managers are allowed to take their associates' sales to make their quotas, and promotions are not easy. For an associate to be promoted, they ask all other associates to give a certain amount of their sales to that associate."

What suggestions do you have for management?

"The problem with Dillard's is that they cut pay when quotas are not being met. They can cut pay three times in 90 days. They never take into account that it's slow, etc. No matter what the circumstance, it's your fault. You can work your butt off for that company and there are no rewards. If the management likes you, they will keep you on for as long as possible. If I was running this company, I would change the structure of the quotas to align with the economy."

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Sales Associate
Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.1 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4 / 5
Company Culture 4.2 / 5 Way You Work 4.9 / 5
Sales Associate
Person You Work For 4.5 / 5 People You Work With 4 / 5 Work Setting 4.2 / 5
Support You Get 4.5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.6 / 5
Company Culture 3 / 5 Way You Work 4.3 / 5
Sales Associate
in Raleigh, NC
Person You Work For 4.9 / 5 People You Work With 4.1 / 5 Work Setting 4.7 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.1 / 5 Way You Work 4.9 / 5
Sales Associate
Person You Work For 3.4 / 5 People You Work With 4 / 5 Work Setting 4.4 / 5
Support You Get 3.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.2 / 5 Way You Work 4.7 / 5
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