Customer Service Representatives at FlightSafety International give their company a 2.6 out of 5.0, while the average rating for FlightSafety International is 3.4, making them 27% less happy than every other employee at FlightSafety International and 37% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
What do you like about working at FlightSafety International?
"My other teammates and the clients we have come to train with us. The benefits are great and I have a retirement now."
Do you have any tips for others interviewing with this company?
"Keep your options open for something better. I think the company is a great company but, unfortunately, not every center has a great manangement team and that is where the trouble begins. They make a big deal about new employees but never recognize the loyal employees who have been here, taking care of the people and the business and never get recongnize for that hard work and loyalty."
What don't you like about working at FlightSafety International?
"Feel unappreciated and no one sees my worth and potential. The lack of training I get to do my position effectively. Managers who communicate with you and help you to become a better employee. No communication. Held accountable for my job duties without the proper training."
What suggestions do you have for management?
"Minimize their meetings and get out into the center to see exactly what your empolyees are doing and have and understanding about those job duties. Be in contact with clients more as well."
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