Cox Communications Employee Reviews for Customer Service Representative

What don't you like about working at Cox Communications?

"They cut my pay, made me work harder on a random schedule, then laid me off."

What suggestions do you have for management?

"They need to be less concerned about the bottom line and more about their people."

Do you have any tips for others interviewing with this company?

"Just be yourself and honest with the answers that you give to their questions, be true to yourself."

"I enjoyed working for Cox Communication however it was very difficult to find advancement opportunities in the company"

What do you like about working at Cox Communications?

"Great Benefits, Employee Centered"

What don't you like about working at Cox Communications?

"Advancement Opportunities lacking"

"Cox does not keep its promises."

What do you like about working at Cox Communications?

"Great product."

Do you have any tips for others interviewing with this company?

"Unless you can't find work anywhere else -- work there for the paycheck; and keep looking for another job. The company's annual career survey, is nothing more than a public relations tool. I worked for the company for many years -- never did it keep promises to me or others in my department. Most posted jobs were already taken. Job interviews made Cox appear that it was not using discrimination. I had a 2 hour interview -- after going back to my desk, the interviewer, came to my desk and said that he was sorry, he had already hired for that position a few days earlier."

What don't you like about working at Cox Communications?

"Management seemed to lead by crisis management."

What suggestions do you have for management?

"Be more like other Cox systems. The Las Vegas system from senior through middle management had trouble telling the truth. Also, some managers would set up some employees so that the employee would quit. If the employee did not quit, management would terminate the employee with a trumped up excuse."