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542 Customer Service Manager Reviews

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"I have had the pleasure of working to create programs that truly serve the customer. I take great pride and satisfaction knowing my job is to create an unequalled experience in customer service. I love knowing that my efforts have a direct connection to the customer. I truly enjoy knowing that each day I come to work I am able to improve the relationship between the company and the customer. In todays market people demand a high level of professionalism and compassion, I enjoy creating that."
Posted 10 years ago in Detroit, MI
Customer Service Manager at Baxter International

Please give us a one liner to describe this review.

"Took the job in 1990 knowing the division was being shut down in a couple years, but enjoyed the experience."

Customer Service Manager at Integrated Supply Network

What do you like about working at Integrated Supply Network?

"Fast pace and the ability to help our customers. The ability to make key decisions."

Customer Service Manager at Subway
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 5 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Customer Service Manager at Astoria Federal Savings
in Ridge, NY

What do you like about working at Astoria Federal Savings?

"I liked my colleagues and the customers. The environment was great and so was the support from Astoria Federal."

What don't you like about working at Astoria Federal Savings?

"What I didn't like was the high volume of work coupled with low compensation and commission."

Customer Service Manager at MDU Communications

What don't you like about working at MDU Communications?

"The companies goal of out-sourcing the Customer Service department with no internal personnel to oversee the company providing the service."

What suggestions do you have for management?

"If they plan on out-sourcing, they should have an MDU internal manager to oversee the opertaion to ensure that all SLA's are met and quality customer service is delivered."

Customer Service Manager at AT&T
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 5 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4.5 / 5
Customer Service Manager at Bank of America
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.4 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.6 / 5 Way You Work 4.9 / 5
Customer Service Manager at Prince William County Service Authority
in Woodbridge, VA

What do you like about working at Prince William County Service Authority?

"Aside from the people management aspect and job specific duties, I particularly liked the location of the company, as it was against traffic."

Do you have any tips for others interviewing with this company?

"Be clear as to your motives for employment and be aware that upward mobility and growth is minimal to none."

What don't you like about working at Prince William County Service Authority?

"Due to PWCSA being government facility with long term employees, upward mobility was near impossilbe."

Customer Service Manager at Walmart
Person You Work For 5 / 5 People You Work With 4.6 / 5 Work Setting 4.6 / 5
Support You Get 4.3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3.8 / 5 Way You Work 5 / 5
Customer Service Manager at Walmart
in Anna, IL

Please give us a one liner to describe this review.

"This review is about walmart stores and describes walmart working environment about me and my history in customer service"

What do you like about working at Walmart?

"I like that I am able to work as a team and complete tasks faster."

Do you have any tips for others interviewing with this company?

"I would recommend that they have a customer oriented background and know how to answer questions that there is probably no answer to anyway."

What don't you like about working at Walmart?

"I don't like that I have dealt with customers for over 5 years now. I'm ready to entertain my professional skills in information technology."

What suggestions do you have for management?

"I suggest that associates be moved around more so that they are familiar with all areas"

Customer Service Manager at Barber and Ross Millwork
in Richmond, VA

What do you like about working at Barber and Ross Millwork?

"It was a fast paced position with various responsibilities that brought satisfaction end of day."

What don't you like about working at Barber and Ross Millwork?

"Lack of inventory funding increased stress towards the end. Promises to customers could not be met."

Customer Service Manager at Enterprise Rent-A-Car
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3.5 / 5
Support You Get 2.9 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 2.9 / 5
Company Culture 3.3 / 5 Way You Work 4.2 / 5
Customer Service Manager at American Airlines
Person You Work For 4.2 / 5 People You Work With 4 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4 / 5
Company Culture 2.2 / 5 Way You Work 5 / 5
Customer Service Manager at Walmart
Person You Work For 4.6 / 5 People You Work With 4.8 / 5 Work Setting 5 / 5
Support You Get 4.7 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.6 / 5
Company Culture 5 / 5 Way You Work 3.8 / 5
Customer Service Manager at AT&T
Person You Work For 4.9 / 5 People You Work With 4 / 5 Work Setting 3.5 / 5
Rewards You Receive 3.4 / 5 Growth Opportunities 4.6 / 5 Way You Work 3.8 / 5
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