Customer Service Manager Job & Career Information

What's it like to be a Customer Service Manager?

We have 467 Customer Service Manager jobs nationwide. The average Customer Service Manager salary is $42,000 annually, -$22K (41%) less than the average national salary. Statistically, Customer Service Managers are very happy with their career.

$42,000 Average Salary

Employee Reviews (504 reviews)

3.9 out of 5 stars
  • "I have had the pleasure of working to create programs that truly serve the customer. I take great pride and satisfaction knowing my job is to create an unequalled experience in customer service. I love knowing that my efforts have a direct connection to the customer. I truly enjoy knowing that each day I come to work I am able to improve the relationship between the company and the customer. In todays market people demand a high level of professionalism and compassion, I enjoy creating that."

  • "Management is in a lot of pressure to meet goals- staff feels harassed to perform. The majority of staff are unhappy. They are there because they need jobs otherwise they will prefer to get a better work environment."

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