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542 Customer Service Manager Reviews

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"I have had the pleasure of working to create programs that truly serve the customer. I take great pride and satisfaction knowing my job is to create an unequalled experience in customer service. I love knowing that my efforts have a direct connection to the customer. I truly enjoy knowing that each day I come to work I am able to improve the relationship between the company and the customer. In todays market people demand a high level of professionalism and compassion, I enjoy creating that."
Posted 10 years ago in Detroit, MI
Customer Service Manager at Fifth Third Bank
Person You Work For 3.9 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Manager at Fifth Third Bank

Please give us a one liner to describe this review.

"Good college job, but not for me."

Customer Service Manager at AT&T
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Chemetall

What do you like about working at Chemetall?

"I loved the people I worked with on a daily basis, and the job I was responsible for daily."

Customer Service Manager at Burlington Coat Factory
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.6 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.6 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Customer Service Manager at Allstate
Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4.9 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 3 / 5 Way You Work 2.1 / 5
Customer Service Manager at AT&T
Person You Work For 4.7 / 5 People You Work With 4.8 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Customer Service Manager at AT&T

What do you like about working at AT&T?

"Growth and opportunity. The goal of providing excellent customer service required a high level of work ethic, so my coworkers were very committed."

Do you have any tips for others interviewing with this company?

"Be prepared and show your high level of work ethic and passion for customer focus."

What don't you like about working at AT&T?

"There were few pay incentives for performance - most were based on seniority."

Customer Service Manager at Walmart
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 5 / 5
Company Culture 4.8 / 5 Way You Work 5 / 5
Customer Service Manager at Comcast
Person You Work For 2 / 5 People You Work With 4.8 / 5 Work Setting 2.9 / 5
Support You Get 2.1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2.1 / 5 Way You Work 1.1 / 5
Customer Service Manager at Walmart
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4.9 / 5
Company Culture 3 / 5 Way You Work 4.9 / 5
Customer Service Manager at Capital Pacific Homes

Please give us a one liner to describe this review.

"CPH was a well organized and executed builder whom I couldn't have been happier with."

What do you like about working at Capital Pacific Homes?

"Our customer service director allowed me to work independently, and trusted me thoroughly. He made me feel he was there more for support than to manage me. The company worked hard to do things right for its customers, employees, and subcontractors."

Customer Service Manager at Edelman

What don't you like about working at Edelman?

"I was very distressed when they closed the company. Sam Edelman has a wonderful reputation in the industry and I really liked working there."

Customer Service Manager at FedEx
Person You Work For 4.5 / 5 People You Work With 4.8 / 5 Work Setting 5 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.4 / 5
Customer Service Manager at Baxter International
Person You Work For 4 / 5 People You Work With 4.8 / 5 Work Setting 3 / 5
Support You Get 4.9 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2.1 / 5
Company Culture 2.1 / 5 Way You Work 4.8 / 5
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