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482 Customer Service Manager Reviews

Customer Service Managers give their job an average rating of 3.9 out of 5.0. The Customer Service Managers happiest with their jobs are employed by General Motors with an average rating of 5.0 while the Customer Service Managers least happy with their jobs work for Arbor Scientific with an average rating of 1.5.

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"I have had the pleasure of working to create programs that truly serve the customer. I take great pride and satisfaction knowing my job is to create an unequalled experience in customer service. I love knowing that my efforts have a direct connection to the customer. I truly enjoy knowing that each day I come to work I am able to improve the relationship between the company and the customer. In todays market people demand a high level of professionalism and compassion, I enjoy creating that."
Posted 6 years ago in Detroit, MI
Customer Service Manager at 29 Prime
in Irvine, CA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at 3j Transportation
in Methuen, MA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Symantec
in Milpitas, CA
Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5

Customer Service Manager Career Rating Comparison

3.9
All Customer Service Managers
5.0 Highest Rated Customer Service Managers is at General Motors (1)
1.5 Lowest Rated Customer Service Managers is at Arbor Scientific (8)
Customer Service Manager at Bank of America
in Boston, MA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Love's
in Coachella, CA
Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 3 / 5
Customer Service Manager at Walmart
in Hot Springs National Park, AR

"I love the people. I love helping customers and I love my co-workers. We have a blast. However, I hate when we're understaffed. It increases stress. I understand every company must meet a budget. But, I would love to see Walmart even better meet the needs of its customers as well as employees by going beyond the call to staff well."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Alliance Advisors
in Bloomfield, NJ

"Understanding a job is about knowing your product, physically or mentally. It takes nothing to know your product, it takes skill to teach others to know how to present it. That is where my profession excels."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Manager at Ricoh
in Tustin, CA

"I love helping customers resolve their issues. As a manager I was able to help out the customers that had problems that could not be resolved on a lover level. I loved it!"

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Manager at Kennedy Food Garden
in Philadelphia, PA

"I enjoy working with customers daily, I tend to take things an extra step. I build relationships with my customers and try to learn as many names as possible so it is a very friendly environment. I try to understand their needs and wants and make sure that we have the items in stock. This is a great opportunity for someone that is starting a new career in customer relationship as it builds great tolerance skills. I am not fulfilled as my experience/pay-scale exceeds this line of work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Manager at AT&T
in Fayetteville, NC

"I loved interacting with people and developing them. I was very happy to see representatives progress and get promoted. I did not hate, but I did not like the lack of support that senior leadership gives 1st level managers."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Customer Service Manager at The Gap
in San Rafael, CA

"I enjoy working with people. I do not like that we have to push Gap credit cards at customers."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Manager at LA Turbine
in Valencia, CA

"What's not to love, great job helping people to succeed."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Customer Service Manager at General Motors
in Detroit, MI

"I have had the pleasure of working to create programs that truly serve the customer. I take great pride and satisfaction knowing my job is to create an unequalled experience in customer service. I love knowing that my efforts have a direct connection to the customer. I truly enjoy knowing that each day I come to work I am able to improve the relationship between the company and the customer. In todays market people demand a high level of professionalism and compassion, I enjoy creating that."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Walmart
in Chicago, IL

"I love the customers and my coworkers. I wish things were a little more organized."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Manager at Tejuri
in Bethlehem, PA
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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