ADT Security Employee Job Reviews in the United States

What do you like about working at ADT Security?

"I enjoy the Sales position. They give you the freedom and tools you need to be successful."

Do you have any tips for others interviewing with this company?

"Be positive and ask pertinent questions."

What don't you like about working at ADT Security?

"The pay is terrible and the do not provide you with complete leads."

What suggestions do you have for management?

"Provide better pay and leads."

"Okay company to work for."

"The good pay is misleading!!"

"The Company is moving away from helping the customer"

What do you like about working at ADT Security?

"Helping the cusotmer trouble shoot and resolve any problems they may have"

Do you have any tips for others interviewing with this company?

"no currently the company is laying off its employees now would not be a good time to apply"

What don't you like about working at ADT Security?

"Tme Constraint on helping the customer not given a sufficiant amount of time to assist the customer"

What suggestions do you have for management?

"ease up and let the employees assist the customer no matter how long it may take to trouble shoot the system"

"As a contractor, ADT used resources on a contract basis almost as a company would utilize office equipment or office supplies. Many contractors, including myself, were nearly "disposable", so my personal experience was not positive in the end.My personal experience also included a very restricted view of overall project details, but I believe that was more due to the PM's personal choices, and do not see that as an overall corporate issue.The environment was fantastic, and most people with whom I interacted were great. It's a shame they don't recognize good resources as assets, whether contract or FTE, and make more effort to retain these resources."

"I've worked for ADT since Oct 2018, and helping people to secure their home & business is rewarding especially when you here that something happened & we had a hand in making sure they felt secure. There have been some challenges on the corporate side that have made me consider looking for other opportunities that would be a better fit for me and my family."

"The company was great to work for. I enjoyed many aspects of this position except my leader. Due to a lot of incorrect information given to me during my training period."

"I have worked for ADT Corporate on the Small Business team since January 2020. The opportunity to grow with-in the company is excellent. Salespeople are able to sell a great product with great brand recognition and earn uncapped commissions. The headaches are with the sales process. An outdated ordering system with very little information is used. Some other points of pain are with the installation teams, very little communication takes place from the install techs to the sales team."