What suggestions do you have for management?
"Be who you are, and don't be what you think management wants you to be."
Do you have any tips for others interviewing with this company?
"ADP is a good company to work for. Just be sure you like working in a very structured by-the-book environment."
What don't you like about working at ADP?
"It was hard to provide world class service when being pressured to resolve issues in a timely manner. I would rather stay with the client until the issue was resolved, as opposed to giving them an answer and telling them to call back if it didn't resolve the problem."
What suggestions do you have for management?
"Help desk is not an exact science. What fixes one problem may not resolve the next issue. Stay with the client until the issue can either be resolved or escalated. As a client I would rather wait on the phone 10 minutes knowing that my issue is going to be resolved or escalated, as opposed to waiting two minutes getting a help desk rep who will suggest something that may or may not fix my issue. And if their suggestion doesn't resolve the problem, I then have to call back for them to escalate."
ADP has an overall rating of 4.0 Average Rating out of 5, based on over 312 ADP Review Ratings left anonymously by ADP employees, which is 3% higher than the average rating for all companies on CareerBliss. 96% of employees would recommend working at ADP.
ADP employees earn $55,000 annually on average, or $26 per hour, which is 17% lower than the national salary average of $66,000 per year. 117 ADP employees have shared their salaries on CareerBliss. Find ADP Salaries by Job Title.
96% of employees would recommend working at ADP with the overall rating of 4.0 out of 5. Employees also rated ADP 3.8 out of 5 for Company Culture, 3.8 for Rewards You Receive, 3.5 for Growth Opportunities and 4.0 for support you get.
According to our data, the highest paying job at ADP is a Senior VP of Sales at $251,000 annually. Browse ADP Salaries by Job Profile.
According to our data, the lowest paying job at ADP is a Senior Systems Consultant at $11,000 annually. Browse ADP Salaries by Job Profile.
According to reviews on CareerBliss, employees commonly rated the pros of working at ADP to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.
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