Working at Xerox in Federal Way, WA: 1 Employee Job Reviews by Real Employee working in Federal Way, WA Area

Item: Xerox
Rating: 1.3
Author: Customer Care Agent

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On average, employees in Federal Way, WA at Xerox give their company a 1.3 rating out of 5.0 based on 1, whereas overall Average Rating of Xerox is 3.6 out of 5.0 based on 408 Xerox Review Ratings. The happiest Xerox employees in Federal Way, WA are Customer Care Agents submitting an average rating of 1.3.

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23%

36%

27%

13%

3.6

Average Rating

(based on 247 Xerox Review Ratings)

Ratings by Category

Company Culture

3.4

Growth Opportunities

3.0

People You Work With

4.3

Person You Work For

4.1

Rewards You Receive

3.3

Support You Get

3.4

Way You Work

3.9

Work Setting

3.5

Senior Technical Analyst

"I have been working with XEROX for more than two years as a technical analyst and developer supporting healthcare system. XEROX supports over a large number of clients with their vast healthcare system and resources over 15000 worldwide. The company is great to learn about system of healthcare whereas communicating and doing business with various institutions. I have had great experience serving and learning business knowledge that enhanced my technical skills over the years of services."

Posted 10 years ago in Secaucus, NJ

Working at Xerox in Federal Way, WA: 1 Employee Reviews

Customer Care Agent

in Federal Way, WA

"Resolve problems Verizon Wireless contractees encountered with high costs, incomplete information provided by store sales reps and changes in calling plans. Analyze bills with customers, pointing out sources of additional charges (such as over-use of data or new line activation). Attempt to cool anger of customers who had service interrupted due to non-payment or excessive past-due amounts. Try to repair mis-statements made by retail sales representatives by correcting plans or issuing credits."

Person You Work For 1.3 / 5 People You Work With 1.3 / 5 Work Setting 1.3 / 5

Support You Get 1.3 / 5 Rewards You Receive 1.3 / 5 Growth Opportunities 1.3 / 5

Company Culture 1.3 / 5 Way You Work 1.3 / 5