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Toys R Us Employee Job Reviews in the United States

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27%
34%
28%
11%
0%
3.7
Average Rating
(based on 74 Toys R Us Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.0
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.4
Support You Get
3.6
Way You Work
4.1
Work Setting
3.7
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Toys R Us Employee

"First full time job, was part time but moved up to full time. Work was relatively simple, nothing too hard, nothing too extravagant. Managers could of been a bit more polite to the people they need once something bad happens. Drivers treated us well. Fellow co workers are good people. Manager did best to work around personal schedule, including school schedule."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Representative

"I worked for this location for five years and in those years, growth was very slow. I'm not sure how managers think micro-managing is productive, but it's not. Employees were treated like drones more than people and the higher-ups were too concerned about sales figures instead of the quality of life. Two to three days a week on minimum wage for an adult is hardly an opportunity, but the culture saw that as serviceability. More consideration should be given to growing the brand."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Pricing Team Member

"I've worked for Babies R Us since July 2011. I have had multiple assistant managers and store managers. They have all been wonderful, but at times hard to work for. That is to be expected at any job, however. It did take me two years to finally get offered a full time position, and when I finally did, I did not receive a raise. I do not feel that is fair because I am one of the hardest working employees in the store. I also have a position that is very vital to the company making sales."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Store Manager

"Worked here for 3.5 years and see little growth."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Associate

"I never get a paid 15 minute break and I have worked her for over a year."

What do you like about working at Toys R Us?

"Its a fast paced environment, there are nice people who work there."

Do you have any tips for others interviewing with this company?

"Go to a better job. The starting pay at walmart is a lot higher."

What don't you like about working at Toys R Us?

"There are no breaks, after a 8 hour shift you get one lunch break. The environment sucks and the management is awful."

What suggestions do you have for management?

"Be brighter. Do not hire out of the company, promote those inside the company."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Team Member

"Over worked, very little hours, and a large amount of responsibility placed on your shoulders with the threat of termination happening everyday.Unlike other retail jobs, this place is very hard to work for. I'd classify this as the fast food job of the retail marketplace. Don't expect much because you won't get much. You will be classified as a number and might as well learn to love it if you work there."

Person You Work For 1.7 / 5 People You Work With 1.7 / 5 Work Setting 1.7 / 5
Support You Get 1.7 / 5 Rewards You Receive 1.7 / 5 Growth Opportunities 1.7 / 5
Company Culture 1.7 / 5 Way You Work 1.7 / 5
Assistant Manager

"very rewarding"

What do you like about working at Toys R Us?

"You get the feeling you are working with family and friends. Very inclusive"

Do you have any tips for others interviewing with this company?

"Be yourself, and hopefully you are a fun and friendly person. It's all about the people and not so much about the stuff. People first results will come."

What don't you like about working at Toys R Us?

"Corporate management often sends out mixed messages and new concepts without properly vetting them."

What suggestions do you have for management?

"Listen to the ones with their feet in the fire (boots on the ground) let them make the calls that are right for the area."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Director of Planning and Allocation

What do you like about working at Toys R Us?

"I like the work setting, and co-workers are very supportive in managing inventory and P and L management."

Do you have any tips for others interviewing with this company?

"Be truthful and stress how you can help Toys R Us in profitability."

What don't you like about working at Toys R Us?

"Sometimes the levels of approval are not efficient and missed business occurs."

What suggestions do you have for management?

"Streamline the approval process, so the impact to business and customer experience is speedier."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Store Associate

"Relationships with supervisors and managers have been kept mutual."

What do you like about working at Toys R Us?

"I greatly enjoyed working with my co-workers at the time I was employed with Toys R Us."

Do you have any tips for others interviewing with this company?

"Understand how logistics work and transportation scheduling; have knowledge of commodity volume when being transported."

What don't you like about working at Toys R Us?

"I didn't like holiday rush time, but it was not a major issue for me. Even though I was not a sales associate, I was making sales when my work schedule was inflected with the store's business hours."

What suggestions do you have for management?

"Understand how the employees work, making sure their environment is comfortable for them to perform their designated tasks."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate

"My experience at Toys R Us was interesting, challenging, and fun when working with others."

What do you like about working at Toys R Us?

"I like having colleagues and managers around my age to work with."

Do you have any tips for others interviewing with this company?

"Have a strong desire to work with PHP development and a desire to work in a group setting."

What don't you like about working at Toys R Us?

"I don't like the lack of organization, proper maintenance, and not planning ahead."

What suggestions do you have for management?

"Properly organize the stock room's items and maintain the store's shelf tags."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Store Manager

What do you like about working at Toys R Us?

"It was a fast-paced job and I had a lot of fun working with customers."

What don't you like about working at Toys R Us?

"K B Toys went out of business and all stores closed down."

What suggestions do you have for management?

"The supervisor should have spent more time with the team to motivate them."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Sales Associate

"The experience at Toys R Us was rewarding."

What do you like about working at Toys R Us?

"I like the some of the people I work with. I also like that I could use my problem solving skills to get the task done."

Do you have any tips for others interviewing with this company?

"Just come to the interview looking respectable. So many decisions are based on the way the person looks."

What don't you like about working at Toys R Us?

"Well, I didn't like how Toys R Us treated their employees. The employees were always looked down upon and never thanked if the company did well."

What suggestions do you have for management?

"I would suggest that they do the best they can to make it a joy to work there. If the employees are happy, then they work harder. But, don't go too out of their way to make the employees happy, because then they will step all over the management team."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative

"I worked with the public as cashier/CSR and with employees as HR assistant - useful skills at Toys R Us."

What do you like about working at Toys R Us?

"I liked the clients. They were either children looking for specific items or adults looking for a specific toy for a child. I got to entertain the kids and have fun doing my job."

Do you have any tips for others interviewing with this company?

"Be personable and outgoing. Enjoy what you do and you will go far."

What don't you like about working at Toys R Us?

"I didn't like the lack of full-time opportunities available for new employees."

What suggestions do you have for management?

"Place personnel in positions that best suit there aptitude and the needs of the shift."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Associate

What do you like about working at Toys R Us?

"At Toys R Us, it's a forever-evolving environment of customer service and inventory."

Do you have any tips for others interviewing with this company?

"Be yourself and make sure you do your homework into the company."

What don't you like about working at Toys R Us?

"I don't like the goals that are in place for you to achieve,"

What suggestions do you have for management?

"The training program needs to be improved, and the line of communication needs to be improved as well."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Retail Team Lead

What do you like about working at Toys R Us?

"I like the consistency of the staff and responsibilities for staff members."

Do you have any tips for others interviewing with this company?

"I would take my time and ask a lot of questions about the position."

What don't you like about working at Toys R Us?

"There was a lack of opportunity to move up at Toys R Us."

What suggestions do you have for management?

"Learn to trust more of your employees and don't just burden all tasks to one department."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 4 / 5

Toys R Us Reviews FAQs

Is Toys R Us a good company to work for?

Toys R Us has an overall rating of 3.7 Average Rating out of 5, based on over 74 Toys R Us Review Ratings left anonymously by Toys R Us employees, which is 5% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at Toys R Us.

Does Toys R Us pay their employees well?

Toys R Us employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 20 Toys R Us employees have shared their salaries on CareerBliss. Find Toys R Us Salaries by Job Title.

How satisfied are employees working at Toys R Us?

89% of employees would recommend working at Toys R Us with the overall rating of 3.7 out of 5. Employees also rated Toys R Us 3.4 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.0 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Toys R Us?

According to our data, the highest paying job at Toys R Us is a Vice President at $200,000 annually. Browse Toys R Us Salaries by Job Profile.

What is the lowest paying job at Toys R Us?

According to our data, the lowest paying job at Toys R Us is a Housekeeper at $12,000 annually. Browse Toys R Us Salaries by Job Profile.

What are the pros and cons of working at Toys R Us?

According to reviews on CareerBliss, employees commonly rated the pros of working at Toys R Us to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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