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Toys R Us Employee Reviews for Customer Service Associate

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Customer Service Associates at Toys R Us give their company a 3.0 out of 5.0, while the average rating for Toys R Us is 3.7, making them 21% less happy than every other employee at Toys R Us and 18% less happy than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

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3.0
Average Rating
(based on 2 Customer Service Associate Review Ratings)
Customer Service Associate
in Omaha, NE

"I never get a paid 15 minute break and I have worked her for over a year."

What do you like about working at Toys R Us?

"Its a fast paced environment, there are nice people who work there."

Do you have any tips for others interviewing with this company?

"Go to a better job. The starting pay at walmart is a lot higher."

What don't you like about working at Toys R Us?

"There are no breaks, after a 8 hour shift you get one lunch break. The environment sucks and the management is awful."

What suggestions do you have for management?

"Be brighter. Do not hire out of the company, promote those inside the company."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Customer Service Associate
in Springfield, PA

What do you like about working at Toys R Us?

"At Toys R Us, it's a forever-evolving environment of customer service and inventory."

Do you have any tips for others interviewing with this company?

"Be yourself and make sure you do your homework into the company."

What don't you like about working at Toys R Us?

"I don't like the goals that are in place for you to achieve,"

What suggestions do you have for management?

"The training program needs to be improved, and the line of communication needs to be improved as well."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Average Customer Service Associate Ratings in the Past 2 Years

Year Salary
2012 $3
2013 $2
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