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Toys R Us Employee Job Reviews in the United States

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On average, employees at Toys R Us give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest Toys R Us employees are Cashiers submitting an average rating of 4.9 and Assistant Store Managers with a rating of 4.8.

27%
34%
28%
11%
0%
3.7
Average Rating
(based on 74 Toys R Us Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.0
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.4
Support You Get
3.6
Way You Work
4.1
Work Setting
3.7
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Toys R Us Employee

"It is a fun and fast paced environment to work in. Always something to be done: training, coaching, customer service, planagrams, in stocks, truck processing, etc... I love it! I think it is decent pay and is comparable to other companies like Best Buy and Walmart."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Point of Sales Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.7
Toys R Us (116)

4.7 Highest Rated in this Industry is Vineyard Vines (5)
2.3 Lowest Rated in this Industry is Tilly's (7)
3.6 Average of All Companies in this Industry (3,094)
Customer Service Representative

"I worked with the public as cashier/CSR and with employees as HR assistant - useful skills at Toys R Us."

What do you like about working at Toys R Us?

"I liked the clients. They were either children looking for specific items or adults looking for a specific toy for a child. I got to entertain the kids and have fun doing my job."

Do you have any tips for others interviewing with this company?

"Be personable and outgoing. Enjoy what you do and you will go far."

What don't you like about working at Toys R Us?

"I didn't like the lack of full-time opportunities available for new employees."

What suggestions do you have for management?

"Place personnel in positions that best suit there aptitude and the needs of the shift."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Merchandiser
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Cashier

"Crazy seasonal job at Toys R Us, but fun!"

What do you like about working at Toys R Us?

"I like the independence given, and the fact that customers are colorful."

Do you have any tips for others interviewing with this company?

"Know the toys and the offers the company offers customers."

What don't you like about working at Toys R Us?

"I really hate the black Friday day. But it's not the company's fault."

What suggestions do you have for management?

"Just hire more people and work will get done faster."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Toys R Us Employee

"Great company to work for. Good benefits and a decent number of PTO’s"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Store Manager
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Cashier
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Back of House Specialist

"Working at Toys R Us, I can use my excellent computer, analytical and inventory control skills."

What do you like about working at Toys R Us?

"I like the experience I get working in the retail environment, and the responsibility I have in ensuring merchandise is properly accounted for and placed within the store floor, and I like the excellent training I receive."

Do you have any tips for others interviewing with this company?

"Be honest, and give all relevant information pertaining to the position while ensuring reliability and competence."

What don't you like about working at Toys R Us?

"I do not have anything I dislike about Toys R Us."

What suggestions do you have for management?

"The only suggestion I would have for management is to allow more hours. I work only part-time."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Supervisor
Person You Work For 5 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Assistant Manager
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.5 / 5 Way You Work 5 / 5
Furniture Specialist
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Assistant Store Manager
Person You Work For 4.6 / 5 People You Work With 4.5 / 5 Work Setting 4.5 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Store Associate

"Relationships with supervisors and managers have been kept mutual."

What do you like about working at Toys R Us?

"I greatly enjoyed working with my co-workers at the time I was employed with Toys R Us."

Do you have any tips for others interviewing with this company?

"Understand how logistics work and transportation scheduling; have knowledge of commodity volume when being transported."

What don't you like about working at Toys R Us?

"I didn't like holiday rush time, but it was not a major issue for me. Even though I was not a sales associate, I was making sales when my work schedule was inflected with the store's business hours."

What suggestions do you have for management?

"Understand how the employees work, making sure their environment is comfortable for them to perform their designated tasks."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Bicycle Assembler
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.2 / 5
Company Culture 4.3 / 5 Way You Work 5 / 5

Toys R Us Reviews FAQs

Is Toys R Us a good company to work for?

Toys R Us has an overall rating of 3.7 Average Rating out of 5, based on over 74 Toys R Us Review Ratings left anonymously by Toys R Us employees, which is 5% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at Toys R Us.

Does Toys R Us pay their employees well?

Toys R Us employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 20 Toys R Us employees have shared their salaries on CareerBliss. Find Toys R Us Salaries by Job Title.

How satisfied are employees working at Toys R Us?

89% of employees would recommend working at Toys R Us with the overall rating of 3.7 out of 5. Employees also rated Toys R Us 3.4 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.0 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Toys R Us?

According to our data, the highest paying job at Toys R Us is a Vice President at $200,000 annually. Browse Toys R Us Salaries by Job Profile.

What is the lowest paying job at Toys R Us?

According to our data, the lowest paying job at Toys R Us is a Housekeeper at $12,000 annually. Browse Toys R Us Salaries by Job Profile.

What are the pros and cons of working at Toys R Us?

According to reviews on CareerBliss, employees commonly rated the pros of working at Toys R Us to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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