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Toys R Us Employee Reviews for Customer Service Representative

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Customer Service Representatives at Toys R Us give their company a 4.8 out of 5.0, while the average rating for Toys R Us is 3.7, making them 26% happier than every other employee at Toys R Us and 23% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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4.8
Average Rating
(based on 2 Customer Service Representative Review Ratings)
Customer Service Representative
in Fort Lauderdale, FL

"I worked with the public as cashier/CSR and with employees as HR assistant - useful skills at Toys R Us."

What do you like about working at Toys R Us?

"I liked the clients. They were either children looking for specific items or adults looking for a specific toy for a child. I got to entertain the kids and have fun doing my job."

Do you have any tips for others interviewing with this company?

"Be personable and outgoing. Enjoy what you do and you will go far."

What don't you like about working at Toys R Us?

"I didn't like the lack of full-time opportunities available for new employees."

What suggestions do you have for management?

"Place personnel in positions that best suit there aptitude and the needs of the shift."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Colma, CA
Support You Get 5 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 3.2 / 5
Company Culture 4.7 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2011 $4
2012 $5
Customer Service Representative

What do you like about working at Toys R Us?

"After working at a privately owned retail, I got to see how corporate retail works."

What don't you like about working at Toys R Us?

"The pay at Toys R Us wasn't high enough for me to support myself on, there was no flexible scheduling, and I wasn't fond of being put in the baby department."

Customer Service Representative
in Newport News, VA

"Working at Toys R Us is good for seasonal work."

What do you like about working at Toys R Us?

"I like the people."

What don't you like about working at Toys R Us?

"It is seasonal work mostly."

Average Toys R Us Attributes by Customer Service Representative

Company Culture
4.8
Growth Opportunities
4.1
People You Work With
5
Person You Work For
5
Rewards You Receive
4.9
Support You Get
5
Way You Work
5
Work Setting
5
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