Working at State Farm Insurance in Irving, TX: 3 Employee Job Reviews by Real Employee working in Irving, TX Area

Item: State Farm Insurance
Rating: 4.5
Author: Senior Payment Processor

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On average, employees in Irving, TX at State Farm Insurance give their company a 2.6 rating out of 5.0 based on 3, whereas overall Average Rating of State Farm Insurance is 3.7 out of 5.0 based on 317 State Farm Insurance Review Ratings. The happiest State Farm Insurance employees in Irving, TX are Senior Payment Processors submitting an average rating of 4.4 and Customer Service Representatives with a rating of 3.7.

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26%

41%

20%

11%

3.7

Average Rating

(based on 231 State Farm Insurance Review Ratings)

Ratings by Category

Company Culture

3.6

Growth Opportunities

3.2

People You Work With

4.1

Person You Work For

4.0

Rewards You Receive

3.5

Support You Get

3.8

Way You Work

3.9

Work Setting

3.7

Insurance Representative

"I have worked at the current office for three and a half years but have worked for the company a little over four years now. Every office is different in regards to compensation and the way the office is run. The company has everything set up to make it easy to do work. In order for you to grow you would have to leave the current office and become a business owner."

Posted 10 years ago in Falls Church, VA

Working at State Farm Insurance in Irving, TX: 3 Employee Reviews

Support Representative

in Irving, TX

"Great entry level work, but not a lot of room to grow."

What do you like about working at State Farm Insurance?

"I loved working with my team and supervisor. I loved helping the customers with any computer problem they had."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at State Farm Insurance?

"There were a lot of system incompatibility problems that should have been handled quickly but were handled poorly, time after time. Being a tech, I could not use my own knowledge to fix problems I knew I could fix, because we had to go by outdated scripts and procedures that where slow to get changed."

What suggestions do you have for management?

"Listen to your employees, and pass the information along to the analyst."

Customer Service Representative

in Irving, TX

Person You Work For 2.9 / 5 People You Work With 2.9 / 5 Work Setting 3 / 5

Support You Get 2.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5

Company Culture 3 / 5 Way You Work 4.8 / 5