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Starbucks Employee Job Reviews in the United States

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30%
39%
25%
5%
1%
3.9
Average Rating
(based on 204 Starbucks Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
4.0
Rewards You Receive
3.4
Support You Get
3.8
Way You Work
4.1
Work Setting
4.0
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Shift Supervisor

What do you like about working at Starbucks?

"I love the culture, my manager, my baristas, the environment, and most of the customers."

Do you have any tips for others interviewing with this company?

"Look sharp, smile a lot, be genuine, and be sure you want to be around coffee."

What don't you like about working at Starbucks?

"The district manager is an overbearing, micromanaging PIA. She often has unrealistic goals for us."

What suggestions do you have for management?

"Howard is doing a great job honestly. The only thing I would do is give some of the older stores a facelift and end the licensing."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Barista

What do you like about working at Starbucks?

"Upper mgmt takes care of employees - middle mgmt does not."

Do you have any tips for others interviewing with this company?

"Know what you're getting into - retail doesn't turn into corporate."

What don't you like about working at Starbucks?

"Middle mgmt puts pressure on the employees to make up ground when their stupid decisions put us in a bad position, without thought."

What suggestions do you have for management?

"Listen to employee and customer feedback and act on it."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Barista

What do you like about working at Starbucks?

"I enjoyed that the minimum pay at Starbucks wasn't state minimum."

Do you have any tips for others interviewing with this company?

"Don't lie to your interviewer and pretend you're someone you aren't. Just be honest and yourself and you'll get the job."

What don't you like about working at Starbucks?

"The pay isn't that high for how much stress is attributed to the job."

What suggestions do you have for management?

"I would change the opening hours of the shops and the closing hours."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Barista

What do you like about working at Starbucks?

"I enjoy serving customers and working with my co-workers to help them."

Do you have any tips for others interviewing with this company?

"Be prepared to work hard and fast with demanding customers and bosses."

What don't you like about working at Starbucks?

"Hypocrites, backstabbers, liars, pushy bosses and jerky customers. Low pay for working hard."

What suggestions do you have for management?

"When your tells you to have fun be gets on you for having fun it gets annoying."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Shift Manager
Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Company Culture 3 / 5
Way You Work 3 / 5
Barista
Person You Work For 2 / 5 Work Setting 4 / 5 Company Culture 2 / 5
Assistant Store Manager
Work Setting 3 / 5 Company Culture 3 / 5
Starbucks Employee
Work Setting 2 / 5 Company Culture 4 / 5
Barista

"This was a fun job and very busy."

What do you like about working at Starbucks?

"This company is fun to work for and who could complain about free coffee!"

Do you have any tips for others interviewing with this company?

"Team work is very important to this company as well as safety and hard work ethic."

What don't you like about working at Starbucks?

"It can be a messy job and hard on your feet."

What suggestions do you have for management?

"Push employees to be knowledgeable about stock options and benefits."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Store Manager

What do you like about working at Starbucks?

"Interacting with customers, creating schedules that worked with everyone's personality to make sure that the team could flow well. Making sure that the order came in, and keeping it organized. Anticipating customer needs and reactions."

Do you have any tips for others interviewing with this company?

"My experience was that the laziest people tended to get promoted first, because they schmoozed management. And if you perform better than your boss, BEWARE. You're not going to get a promotion, you're going to get fired."

What don't you like about working at Starbucks?

"My manager was very overbearing, it was like working under a microscope. I loved everything else, but having to jump hurdles to do my basic tasks was frustrating. I especially hated having to argue over every tiny change."

What suggestions do you have for management?

"Listen to the employees more, making sure that they had what they needed to get the job done. Especially making sure that they were happy, because it improves performance. Being able to change the stores to accommodate different needs."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 1 / 5
Store Manager

What do you like about working at Starbucks?

"The people, the coffee, the culture and prestige of working for Starbucks."

Do you have any tips for others interviewing with this company?

"I would say, that Starbucks (at least in my area) is VERY politically driven. You have to get in tight with the District Manager if you want to go anywhere. If not, or if you have a challenge with an employee, you're locked down. Expect the employees to rule. As a manager your word means very little and your employees can mislead and misguide upper management about you at any time. That's what I would say. It's a great company but it's very politically driven."

What don't you like about working at Starbucks?

"Right now, everything is not so good. I'm not happy here."

What suggestions do you have for management?

"Listen to the employees. Not make so many rapid changes without an explanation. Care about the store level, because that is where all of the change really takes place."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Retail Manager

What do you like about working at Starbucks?

"Team environment, goal oriented, fast paced, customer service, building relationships with partners and customers."

Do you have any tips for others interviewing with this company?

"Ask a lot of questions during the interview, some things that are talked about and make it seem like it'd be stuff you'd be interested in, isn't exactly how it is when you start."

What don't you like about working at Starbucks?

"I would like to see improvement around the concentration of employee's viewpoint at work."

What suggestions do you have for management?

"Have a strong focus on employee viewpoint and gauge how it is affecting the business and turnover of the store."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Assistant Sales Manager

What do you like about working at Starbucks?

"They are well know to the public and employers. They offer stock benefits."

Do you have any tips for others interviewing with this company?

"Be real and be inventive and bring ingenuity to the table."

What don't you like about working at Starbucks?

"My current boss is not very encouraging or flexible with new ideas, which makes growth very difficult."

What suggestions do you have for management?

"We need to encourage employees to come up with new ideas for growth and connecting with customers. This creates ownership and helps people really get behind what they are doing."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
General Manager

"Learned a lot, put in a lot of time and effort."

What do you like about working at Starbucks?

"Guests were great and attentive, they cared about who was behind the counter."

Do you have any tips for others interviewing with this company?

"Be open to learn and get crossed trained. Don't be shy."

What don't you like about working at Starbucks?

"Lack of help from my regional, I was very understaffed and was overworking my staff too much."

What suggestions do you have for management?

"Listen to of your partners and be genuine about their need, ideas & concerns."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Barista

"My job title was Barista.I made sure to maintain a clean and safe environment."

What do you like about working at Starbucks?

"Starbucks was a wonderful company to work for. They treat their employees fair and equally."

Do you have any tips for others interviewing with this company?

"Just be yourself, Starbucks likes loyal, friendly people who enjoy working in a fast paced environment."

What don't you like about working at Starbucks?

"I am ready to move up to a higher position. Other than that I find Starbucks to be an excellent establishment."

What suggestions do you have for management?

"I feel to much is put on the shift managers, which could throw off communication when there are to many people in charge."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Starbucks Reviews FAQs

Is Starbucks a good company to work for?

Starbucks has an overall rating of 3.9 Average Rating out of 5, based on over 204 Starbucks Review Ratings left anonymously by Starbucks employees, which is equal to the average rating for all companies on CareerBliss. 94% of employees would recommend working at Starbucks.

Does Starbucks pay their employees well?

Starbucks employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 113 Starbucks employees have shared their salaries on CareerBliss. Find Starbucks Salaries by Job Title.

How satisfied are employees working at Starbucks?

94% of employees would recommend working at Starbucks with the overall rating of 3.9 out of 5. Employees also rated Starbucks 3.9 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.4 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at Starbucks?

According to our data, the highest paying job at Starbucks is a Director of Engineering at $200,000 annually. Browse Starbucks Salaries by Job Profile.

What is the lowest paying job at Starbucks?

According to our data, the lowest paying job at Starbucks is a Product Flow Team Member at $14,000 annually. Browse Starbucks Salaries by Job Profile.

What are the pros and cons of working at Starbucks?

According to reviews on CareerBliss, employees commonly rated the pros of working at Starbucks to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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