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Industry: Broadcasting · HQ: Stamford, CT · https://www.jobs.spectrum.com/

Working at Spectrum in Rochester, NY: 2 Employee Job Reviews by Real Employee working in Rochester, NY Area

Browse Spectrum Reviews by Job Title →

On average, employees in Rochester, NY at Spectrum give their company a 0.5 rating out of 5.0 based on 2, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Rochester, NY are Broadcast Production Managers submitting an average rating of 1.0 and Call Center Team Leaders with a rating of 0.0.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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Product Support Specialist
"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 9 years ago in Charlotte, NC

Working at Spectrum in Rochester, NY: 2 Employee Reviews

Broadcast Production Manager
in Rochester, NY

"Almost 20 years of getting squeezed."

What do you like about working at Spectrum?

"Good benefits that they are cutting all the time. Charging more for services to employees as well. Still the highlight of the job."

Do you have any tips for others interviewing with this company?

"Get what you can on the way in because there is no chance for growth. There is no chance for advancement. No investment made in the employee. Great for a pay check and benefits if you don't mind shutting off your mind, marching along, and smile when it is time for the beatings."

What don't you like about working at Spectrum?

"The company does not value the employee at all. This is a very demoralizing place that has no value for the worker."

What suggestions do you have for management?

"Listen. There is something valuable that your employees can offer you. If you don't feel that way, why have them around."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Call Center Team Leader
in Rochester, NY

"An ok place to work."

What do you like about working at Spectrum?

"I worked with some great people, and got to really learn how the cable business operates."

Do you have any tips for others interviewing with this company?

"Run away as fast as you can."

What don't you like about working at Spectrum?

"It was very cliquey and if you weren't a favorite then the management made your life miserable."

What suggestions do you have for management?

"Be open to suggestions from the floor. These are the people who are on the phone day in and day out."

Company-Industry Rating Comparison

3.7
Spectrum (367)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)

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