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Industry: Broadcasting · HQ: Stamford, CT · https://www.jobs.spectrum.com/

Working at Spectrum in Buffalo, NY: 5 Employee Job Reviews by Real Employee working in Buffalo, NY Area

Browse Spectrum Reviews by Job Title →

On average, employees in Buffalo, NY at Spectrum give their company a 1.9 rating out of 5.0 based on 5, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Buffalo, NY are Outside Sales Representatives submitting an average rating of 4.6 and Anonymous Employees with a rating of 3.5.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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Senior Account Executive
"I've worked for Time Warner Business Class for a little over a year now. This company is focused on the customer experience and strives to be the best in the field. There is tremendous internal competition. We battle over the same opportunities with around 40 reps on the same sales floor along with inside sales and channel sales. There is great potential to earn some good money."
Posted 10 years ago in Austin, TX

Working at Spectrum in Buffalo, NY: 5 Employee Reviews

Spectrum Employee
in Buffalo, NY

"I have worked for Charter/Spectrum for the last 5yrs. I will say the benefits are great, free services even better. The management staff is great and always try and make things fun considering the negative nature of the job (people aren’t calling to say how great services are). Until recently I personally felt the pay was way to low for the work and it’s stressful nature, but the company has raised pay. You are rewarded for performance and receive an annual raise each year. My only real complaint is the company’s inability to deal with service issues! It is very hard to give a customer a positive experience when they are dealing with repeat issues, This causes many many stressful phone calls without resolution."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Outside Sales Representative
in Buffalo, NY

"Excellent Experience, very professional company and team, great people, teamwork spirit, the best training, definitively a superb overall experience!!!!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.7
Spectrum (367)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Network Engineer
in Buffalo, NY
Work Setting 1 / 5 Company Culture 2 / 5
Vice President
in Buffalo, NY

"Time Warner Cable is a company evolving at every level, from management to customer service. In the past two years it has been a company in motion. For employees this requires great flexibility and the willingness to conquer the unknown."

Auditor
in Buffalo, NY

"Not what it could be."

What do you like about working at Spectrum?

"My peers."

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at Spectrum?

"The management was under qualified, not a degree among them."

What suggestions do you have for management?

"Start caring about people's lives, not your own agenda."

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