Company Menu
22%
49%
22%
7%
0%
3.9
Average Rating
(based on 45 PayPal Review Ratings)
Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.9
Support You Get
3.6
Way You Work
3.9
Work Setting
4.0
Advertisement
"Already a great place to work, things have been much better under our current President. Heavy focus on innovation and execution, a winning combination!"
Posted 4 years ago in San Jose, CA
PayPal Employee
in Omaha, NE

"Stats are more important than the customer. Stats are more important than BSA/AML Compliance regulations (agents are expected to work cases quickly and, if a case is taking too long, agents are told to "cut it off" instead of completing a thorough investigation). Stats are more important then the employee (i.e., even if the city is shut down due to a major snow day, employees are expected to be at work and may even be "written up" if they do not show up that day due to the weather). Stats remain the same over the course of years even if the tasks change and become much more complicated. Even if an entire segment of a department is struggling with stats, management will not reconsider numbers or take into account the type of work that is being done. Instead, they will have meetings where employees are told that management "may have to fire the majority of the department" if the stats aren't met. Tenured phone agents are held to stats of people in different (easier) segments to "challenge" them, then when they are unable to meet those stats, they are denied a bonus because they "didn't meet the requirements of their peers"."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
PayPal Employee
in Chandler, AZ

"The company is an amazing company. Unfortunately too many layers of leadership tend to bog down innovation. David Marcus was an amazing leader who was pushing us in the right direction. Our new leader seems to be working to streamline the organization."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.9
PayPal (63)

4.8 Highest Rated in this Industry is Slickdeals.com (7)
2.6 Lowest Rated in this Industry is Regis Corp. (12)
3.4 Average of All Companies in this Industry (1,164)
PayPal Employee
in San Jose, CA

"I have worked for this company for last 4 months. Work environment is really good. I recommend the employer."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Director of UX
in San Jose, CA

"PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average PayPal Ratings in the Past 4 Years

Year Salary
2010 $4
2011 $3
2012 $3
2013 $3
Network Engineer
in Boston, MA

"Amazing place to work to improve yourself personally and professionally."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
PayPal Employee
in Austin, TX

"Awesome work environment."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
PayPal Employee
in San Jose, CA

"I worked for PayPal for just over a year. They seemed to really value employees as people and encouraged work-life balance. I felt they could have done more for employee growth."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
PayPal Employee
in San Jose, CA

"Been working at PayPal since 2009 as an engineer on multiple projects. Overall the company has a terrific product but lacks on the execution end. We need to get out of reactive mode (hello ApplPay) and get back into the proactive mode."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Linux Administrator
in San Jose, CA

"I've been working with PayPal for the last 9 months and, it is a strong company with good values, Paypal is the leader in the online payment transaction and always is looking to implement new technology and bring an excellent and reliable service to every client."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior QA Engineer
in San Jose, CA

"I feel that the company is moving in the wrong direction. The effort is not made to release simple and user friendly easy to use applications. It's getting complex with every release. Management really need to change their focus and adapt to current market trends."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
director of customer quality
in Austin, TX

"Worked at PayPal since 2010 and have been able to advance my career as much as I expected/hoped to. Good company."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Visual Designer
in San Jose, CA

"The corporation itself and the people are terrific. Within the first few months of working at PayPal, I was able to attend an Innovation Summit where we were all invited to hear lectures from product designers from Lytro, Apple, and airbnb to name a few. They treat us extremely well and I feel fortunate to have had the opportunity to work in such an ethical and progressive environment."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
QA Manager
in San Jose, CA

"Good technical environment and lots to learn in this fast-paced, extremely aggressive organization."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
QA Manager
in San Jose, CA

"Good company to work with. Lots of org changes."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Director of Global Business Development
in San Jose, CA

"Already a great place to work, things have been much better under our current President. Heavy focus on innovation and execution, a winning combination!"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×