Paychex Employee Job Reviews in the United States

"I've been with this company for years and have seen a decline in morale due to poor management, low salaries, very difficult to move around in the company or move up, and bad communication. Salaries are not competitive, and if you want to get a higher increase than what is "allowed" it pulls the funds from the rest of the team's salaries. Lack of communication from senior leaders especially when there are significant changes. Training for certain teams is also poor. The main perk was work from home option which has now been rescinded without notice or instructions on returning to the office. Seems like their goal is to weed out talent."

"I’ve been with Paychex for over 4 years and while they are a great company to work for, I have done all I can do in my position. They are not hiring new managers or allowing people to move up because they are comfortable with the people they have so I am looking for something else where I can move up in a new company and show them what I can do."

"Many things I would change but also many positives to it too."

"I was fortunate to work for a great manager but unfortunately the company made changes to the sales roles in the Kansas City area during COVID 19."

"I have worked for Paychex for just under a year and I love it. They give you the tools and resources to succeed and you are backed with the power of partnership."

"i had the best experience with paychex's"

"HR Industry company that has been in business for decades"

"I have worked for Paychex since the beginning of 2020. They were amazing in getting me brought on board and training me to be successful. The only reason I left was because the role I was in shifted very drastically because of COVID to the point where I did not want to be in it anymore. Otherwise I highly recommend them to anyone looking for a job."

"I’ve been employed with Paychex for a little less than 2 years. I find that they do not treat their sales teams like they should, considering they are the lifeblood of the company. There is not much room for advancement without moving to a specific area. They have released so many salespeople & they are continuing to manage the new & existing clients in many regions with a skeleton team & have relied more heavily on the inside sales resources, which are based in Rochester, NY - where they are headquartered. In my experience, small businesses need to have a local contact for the sale & implementation of these integral services. Some of the leaders are great, but the company morale is overall very low because of decisions being made atop the organization chart. They have stopped matching 401K contributions, lessened pay, complicated compensation & done many other things that make their sales associates feel less & less important."

"I love my job here at Paychex, not only I get to help people every single day but I also have a wonderful team that supports me. I get paid fairly for my work and have an ability to not only help out other teams and gain experience but to move up in the company as well."

"Paychex is a great opportunity for someone looking to gain experience in outside sales. The freedom and flexibility of how you manage your pipeline compared to the avenues they help provide you with make it possible for almost anyone to succeed."

"Paychex has a great sales training program. They are a great entry level sales job. If you follow the system, you will to fine. You need to be good at partnering with your co-workers to get the most out of the compensation plan."

"I've worked at Paychex since 2016. I feel that they are a great Company to work for and have great benefits. They give you the tools and training to excel in your job."

"Strong company culture and emphasis on values. Great place to begin one’s career."

"I am part of a company that was acquired by paychex. Overall, the acquisition has provided us amazing benefits for health and retirement, and has a strong forward footing in the future of payroll and HR. The culture shift has been interesting, but I’m on a fantastic team that helps each other through every obstacle."