Paychex Employee Job Reviews in the United States

"I've been with paychex for 3 years. I have sold and been a manager during my time. The training is best in the industry. Career growth is available for top achievers. Where paychex falls a little behind is on rep compensation. If you hit all your objectives you can make some good money, but if you miss one, your pay will suffer."

"After working for several years, I find that the team is going in the wrong direction. The managers are not hiring based on merit, instead hiring new employees based on their friendship or relationship with the people they had in their college or previous company. The team morale is very very low, no team building activity happens. The manager doesn't maintain good relationship with the team, rather listens to some people in the team who are very cunning and more racist."

"Paychex is a great company to work for. The benefits are amazing, but sometimes the pay does match the amount of work you have to put forward. The people I work with are really great and my management team is really involved and do push personal development for every employee. The pay is very entry level but there are opportunities for moving up, especially if you are willing to relocate."

"I spent seventeen years at Paychex and received excellent training in payroll. As the company grew the ability of the individual to make a difference decreased dramatically and their goal for the payroll specialists was sameness. The use of call scripts and unnecessary forms as well as a poor software conversion led me to leave. They are a great company with excellent benefits but have lost the personal touch they had when I started."

"Very fun job as far as the actual workload, however the people I work with aren't the easiest to get along with. Company culture isn't the greatest, but I was working on cool projects and mostly people stayed out of my way and let me work. Definitely would recommend this position to someone if the salary was a bit higher."

"It is a good company. The problem is that there is not many opportunities for advancement. Also, I think they compensate more on benefits as opposed to direct wages."

"I've worked there for 3.5 years and it is a great place to work. The benefits are good and the people are good. There is plenty of opportunity to move up and a healthy work environment."

"My experience with Paychex Inc. has been mostly positive. However, there is a high degree of turnover as is found with most companies in the payroll industry. I have been fortunate to be part of the number one team in our zone this year. However, many of my equals located in other branches, often complain of absentee management, poor training, and high turnover. The company is going through what I would call Growing Pains. Policy seems to change on a regular basis and leads to confusion."

"I have worked at Paychex for many years. In the beginning there was a lot more fun and a team environment. Lately though, there has been a lot of micromanaging, database requirements, WebEx trainings that should be done live and an overall push to make results look better. Instead of worrying about the stats, go back to the relationship that has been sacrificed for the statistics. The relationship they used to foster is hard to develop in a statistic driven cubicle."

"No diversity. The sales management is aggressive like bullies. There is no integrity in that office. You have to be part of the clique to get ahead there. Operations is not cooperative. You have to liked by the bully sales manager to have success there. They run the good people out, creating a sales force to sell against them."

"Professional yet lacking a personal touch."

What do you like about working at Paychex?

"The fact that I help businesses everyday save for retirement."

Do you have any tips for others interviewing with this company?

"Be precise about your attributes and what you seek in a new opportunity."

What don't you like about working at Paychex?

"Lack of flexibility and options in product set, I only have two products to sell."

What suggestions do you have for management?

"For my direct supervisor my suggestion would be to take the manager hat off and become more human to the team."

"Great products and company vision"

What do you like about working at Paychex?

"Great products and vision from the CEO help to drive the goals"

What don't you like about working at Paychex?

"Employee development and training after the first year of hire was lacking"

What suggestions do you have for management?

"Provide more employee development and training other than new hires"

What do you like about working at Paychex?

"Very green company, and the product they were producing was good."

Do you have any tips for others interviewing with this company?

"Pretty much just know your stuff. If you are being hired as a software developer just be able to answer simple programming questions."

What don't you like about working at Paychex?

"Everybody sort of kept to themselves. Nobody took any effort to know me while I was working there."

What suggestions do you have for management?

"None, there was nothing wrong with the management. The management was a hands off management."

"A great learning experience."

What do you like about working at Paychex?

"The challenge of building referral relationships with in a given territory. Helping clients focus on the products or services they went into business for and ensuring they are compliant with both state and federal regulations."

Do you have any tips for others interviewing with this company?

"Sales consultants who sell strictly on price will not do well with Paychex. The saying, you get what you pay for, is very true. Paychex has a superior product at a higher price. This position is only suited for those who can sell on value."

What don't you like about working at Paychex?

"Once a client is sold on our products and services, they do not want the sales consultant to assist with any service issues. I feel this hinders the exceptional customer service that I have come to expect from others.I also enjoy selling a products and services that exceed the services that other companies offer. Paychex product offerings is hands down better that that of its competitors."

What suggestions do you have for management?

"Allow sales consultants to help with client issues that arrise."

What do you like about working at Paychex?

"I really like most of my co-workers. There is a high moral standard here."

Do you have any tips for others interviewing with this company?

"The hiring process is very thorough, so don't be discouraged if it takes weeks. You will likely go through several interviews. Ethics are hard work are important here, so showcase that in your interview."

What don't you like about working at Paychex?

"My district sales manager is not a good fit for the position, and (s)he is the third DSM in two years. The sales positions here at Paychex have very high goals attached, a talented, well-balanced DSM is very important."

What suggestions do you have for management?

"I would institute 360 degree performance reviews for all staff members who have direct reports. I would find a way to pay residual commissions to insurance sales staff."