Paychex Employee Reviews for Anonymous Employee

"I've been with this company for years and have seen a decline in morale due to poor management, low salaries, very difficult to move around in the company or move up, and bad communication. Salaries are not competitive, and if you want to get a higher increase than what is "allowed" it pulls the funds from the rest of the team's salaries. Lack of communication from senior leaders especially when there are significant changes. Training for certain teams is also poor. The main perk was work from home option which has now been rescinded without notice or instructions on returning to the office. Seems like their goal is to weed out talent."

"I have worked for Paychex for just under a year and I love it. They give you the tools and resources to succeed and you are backed with the power of partnership."

"HR Industry company that has been in business for decades"

"I’ve been employed with Paychex for a little less than 2 years. I find that they do not treat their sales teams like they should, considering they are the lifeblood of the company. There is not much room for advancement without moving to a specific area. They have released so many salespeople & they are continuing to manage the new & existing clients in many regions with a skeleton team & have relied more heavily on the inside sales resources, which are based in Rochester, NY - where they are headquartered. In my experience, small businesses need to have a local contact for the sale & implementation of these integral services. Some of the leaders are great, but the company morale is overall very low because of decisions being made atop the organization chart. They have stopped matching 401K contributions, lessened pay, complicated compensation & done many other things that make their sales associates feel less & less important."

"Paychex has a great sales training program. They are a great entry level sales job. If you follow the system, you will to fine. You need to be good at partnering with your co-workers to get the most out of the compensation plan."

"Strong company culture and emphasis on values. Great place to begin one’s career."

"I am part of a company that was acquired by paychex. Overall, the acquisition has provided us amazing benefits for health and retirement, and has a strong forward footing in the future of payroll and HR. The culture shift has been interesting, but I’m on a fantastic team that helps each other through every obstacle."

"I’ve been working at paychex for over a year learned a lot about the industry, the changes for the division I’m in had many changes that limited the opportunities. Has a good training but on your own on a lot of things, some senior reps help out at times but good starting sales job."

"Selling software at Paychex is an incredible experience and you get to hunt for the business and choose the vertical to work."

"I have worked for paychex for about a year and a half. There is much opportunity to be financially successful. The harder you work, the more money you make."