88 Help Desk Specialist Reviews

"I love solving the customer's issues and getting them back to work ASAP. Great feeling to help someone. What I hate is that once I get comfortable with the company's software/systems I feel like most companies out there just simply stop at that. I like to be challenged and given more work to do."

"Help Desk is a rewarding career if you love to provide customer service. I love this line of work because it is always something to learn. There is nothing I hate about the position."

"I really don't hate anything about computers. I love working and being in a group, working or supporting people on the computer needs."

"I have outgrown the position. Current opportunities do not exist in my location at this time. If I could take the next step here in Boston it would be a perfect fit but they are not taking on any new roles here."

"I am looking for a position that challenges me. I feel that I'm at a dead end with this position."

"I love helping people that are having issues with their computer, phone, or printers. I'm confident knowing that I can fix it and will do my best and knowing that I fixed the issue and now the client can do their job. The dislike I have on my current position is that I am on the phone all day and do not get to interact with the clients. I sit in a little cubicle and talk on the phone for 8 hours a day while creating tickets to send to someone else to fix it."

"I enjoy helping the customers that call in from around the world. I did have to learn that a customer calls in upset because they are frustrated, not because they are mad with me. As long as I can take away the frustration, and help them understand, I have done my job and the consumer can enjoy their product."

"After working at DynCorp for about 4 years I have good experience that I can use in my future with another organization."

"I love having the opportunity to work with the Doctors and Nurses that help with the Wounded Warrior program. It gives me a sense of helping out in some way. It's not hate with my job, it's working in a hospital environment that I haven't gotten used to."

"I enjoy helping people with their IT issues. I would like to see the economy improve as to motivate businesses to keep a regular staff."

"Love problem solving and that because of different situations that can happen you never get bored."