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Help Desk Specialist
$40k Average Help Desk Specialist Salary in the United States

88 Help Desk Specialist Reviews

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Help Desk Specialist at Tofasco
"I enjoy helping the customers that call in from around the world. I did have to learn that a customer calls in upset because they are frustrated, not because they are mad with me. As long as I can take away the frustration, and help them understand, I have done my job and the consumer can enjoy their product."
Posted 11 years ago in La Verne, CA
Help Desk Specialist at Citizen Schools
in Boston, MA
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3.7 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Help Desk Specialist at Tyler Junior College
in Tyler, TX
Person You Work For 4.5 / 5 People You Work With 4.5 / 5 Work Setting 4.5 / 5
Support You Get 3.5 / 5 Rewards You Receive 2.6 / 5 Growth Opportunities 1.7 / 5
Company Culture 4 / 5 Way You Work 4.1 / 5
Help Desk Specialist at Pacific Life Insurance
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Help Desk Specialist at Bank One
in Chicago, IL

Please give us a one liner to describe this review.

"This was a temp job that lasted 1 month."

People You Work With 4.1 / 5 Work Setting 4 / 5 Support You Get 4.9 / 5
Rewards You Receive 4.3 / 5 Growth Opportunities 3 / 5 Company Culture 4 / 5
Way You Work 3.9 / 5
Help Desk Specialist at Fidelity Investments
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3.1 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3.9 / 5
Help Desk Specialist at Mass Bay Community College
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 4.6 / 5
Company Culture 3.5 / 5 Way You Work 4 / 5
Help Desk Specialist at Square Enix
in El Segundo, CA

Please give us a one liner to describe this review.

"Great place to work, but they do underpay their employees."

Person You Work For 3.8 / 5 People You Work With 3.8 / 5 Work Setting 3.2 / 5
Support You Get 3.4 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 4.1 / 5
Company Culture 3.5 / 5 Way You Work 3.1 / 5
Help Desk Specialist at InPower
in Richmond, VA
Person You Work For 3.2 / 5 People You Work With 3 / 5 Work Setting 2.1 / 5
Support You Get 2.1 / 5 Rewards You Receive 1.1 / 5 Growth Opportunities 1.3 / 5
Company Culture 1.1 / 5 Way You Work 3.8 / 5
Help Desk Specialist at Maryville Academy
in Des Plaines, IL
Person You Work For 3.1 / 5 People You Work With 3.9 / 5 Work Setting 3.6 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1.1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Help Desk Specialist at Amadeus
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 3.9 / 5 Way You Work 3.9 / 5
Help Desk Specialist at Aegon
in Baltimore, MD
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3.1 / 5 Way You Work 3.2 / 5
Help Desk Specialist at VistaRMS
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Help Desk Specialist at California State University

Please give us a one liner to describe this review.

"Best training on the job ever."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4.1 / 5 Way You Work 5 / 5
Help Desk Specialist at Dell
in Los Angeles, CA
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 2.9 / 5
Company Culture 4.9 / 5 Way You Work 4.9 / 5
Help Desk Specialist at Lockheed Martin
in Baltimore, MD
Person You Work For 4.1 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.2 / 5 Rewards You Receive 1.7 / 5 Growth Opportunities 1.5 / 5
Company Culture 3.3 / 5 Way You Work 3.6 / 5
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