88 Help Desk Specialist Reviews
Submit a Review"I truly enjoy helping people."
"I love it because I love IT. I hate it because some times IT work requires you to stay until midnight for work."
"Extremely stressful. Trying to provide support and information about completely undocumented systems. Management would not provide or accept feedback. Many difficult systems and angry customers threatened us as helpdesk technicians when we could not make a system usable from the bottom rung of support."
"I find that being a Help Desk Specialist helped me utilize many of my collegiate studies, even though I didn't run into too many network-specific issues."
What do you like about working at CompuCom?
"Actually hard to say -- had limited contact with actual CompuCom people, and that was only by phone and email. Actual physical contact was only with the client company."
What don't you like about working at CompuCom?
"The people who act as headhunters seem rather disorganized; took a week for the office who arranged the contract assignment with the client to get all of us contractors the ability to log into the CompuCom system to actually report our hours to be able to get paid. Never had any face-to-face contact with anyone from CompuCom, our manager was actually two states away."
What suggestions do you have for management?
"I would provide more direct feedback to the contracted employees."
What do you like about working at Tyler Junior College?
"I like the amount of time off we are given during the school year and the wide range of people that I run into on the campus. I like my coworkers."
Do you have any tips for others interviewing with this company?
"Be aware that taking a job here means no advancement unless someone dies or gets fired, unless you become golfing buddies with the boss."
What don't you like about working at Tyler Junior College?
"The employees that are friends of upper management get treated to lunches and golf games, while those of us that are doing the work are having to cover for them. I constantly fear for my job because I'm never sure how my quality of work is being viewed. My pay check is well below the market standard for my job, even in the education field. I feel like all of my potential is lost here."
What suggestions do you have for management?
"I would allow for flex time, create more team building exercises and help pull the weight when my employees are feeling over worked."
Please give us a one liner to describe this review.
"Its been nice, but only contract, so I am looking for more"
What do you like about working at Hershey's?
"I like the work environment and the people I work with"
Do you have any tips for others interviewing with this company?
"Nope, just be yourself and know your stuff and you will go far."
What don't you like about working at Hershey's?
"I want more than just a contract position with a company"
What do you like about working at Shades of Green?
"This company offers a team environment. It allows me as an employee to be creative and share ideas and thoughts that I feel will help the company as a whole. There is also support when it comes to customer satisfaction and ways of handling issues."
Do you have any tips for others interviewing with this company?
"When interviewing for this company make sure you are excited and thrilled. This company loves to have fun, but are great and very responsible at what they do."
What don't you like about working at Shades of Green?
"There is no room for growth. This position offers a great opportunity for entry level learning, however, because it is so small there is no room for advancement."
What suggestions do you have for management?
"There is no suggestions that I have for management. This is a great well rounded company."
Please give us a one liner to describe this review.
"No future opportunity."
What do you like about working at Technisource?
"I like the job security in the job, but that is about it."
Do you have any tips for others interviewing with this company?
"Only interview if you like to make the customer feel better instead of fixing any issues for them."
What don't you like about working at Technisource?
"Almost everything. We are here basically to generate good surveys and not to fix issues."
What suggestions do you have for management?
"Get some more social skills, management skills and fire those people that don't do anything but brown nose."
What do you like about working at Verizon Communications?
"The pay is great, compared to industry standards for the same type of job."
Do you have any tips for others interviewing with this company?
"Make sure you have good networking within the company in order to get promoted."
What don't you like about working at Verizon Communications?
"One of the many negative things is that there is no career advancement. Department promotion is based on whom they like."
What suggestions do you have for management?
"Don't ask employees what we can do for the company, but ask the company what they can do for us, because without good employees, there will be no company. They can start giving back to employees and try to make a workplace an enjoyable place to be."
Please give us a one liner to describe this review.
"It's a great place to learn how to work."
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