Help Desk Specialist Job & Career Information

What's it like to be a Help Desk Specialist?

We have 157 Help Desk Specialist jobs nationwide. The average Help Desk Specialist salary is $40,000 annually, -$21K (41%) less than the average national salary. Statistically, Help Desk Specialists are very happy with their career.

$40,000 Average Salary

Employee Reviews (71 reviews)

3.8 out of 5 stars
  • "I enjoy helping the customers that call in from around the world. I did have to learn that a customer calls in upset because they are frustrated, not because they are mad with me. As long as I can take away the frustration, and help them understand, I have done my job and the consumer can enjoy their product."

  • Help Desk Specialist @ Inserso in San Antonio, TX

    "I love solving the customer's issues and getting them back to work ASAP. Great feeling to help someone. What I hate is that once I get comfortable with the company's software/systems I feel like most companies out there just simply stop at that. I like to be challenged and given more work to do."

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