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Frontier Communications Employee Job Reviews in the United States

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17%
47%
26%
10%
0%
3.7
Average Rating
(based on 81 Frontier Communications Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.2
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.5
Way You Work
3.8
Work Setting
3.6
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Frontier Communications Employee

"Great place to work, but Middle Management Team fails to live the 3P's. The business model is predicated upon Local Engagement - the first wave of GM's in the region (Midwest) understood the business model and they developed a great place to work, unfortunately new management team came in and forced change that was not predicated upon Community Involvement, Employee Engagement, and the team turned upside down."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Vice President

"I worked for Frontier for several years in the West Virginia market and can say it would not be my recommended place to work. The people are great, but mostly have lost faith in the future of the company and ability of the leadership team (especially the CEO) to turn the declining revenue performance around. Most anticipate the leadership is only looking to make their next move by a sale or acquisition."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Senior Systems Analyst

What do you like about working at Frontier Communications?

"there are a lot of good people that work here."

Do you have any tips for others interviewing with this company?

"make sure you are prepared and ask to speak to the hiring manager"

What don't you like about working at Frontier Communications?

"that they eliminated our department and they did not have a way to determine the value of the folks they were laying off."

What suggestions do you have for management?

"development a plan and work the plan or plan to fail"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Information Systems Manager

"Great work environment. Company goals are realistic and attainable."

What do you like about working at Frontier Communications?

"I like the ability to make team decisions based on what our goals and needs are."

Do you have any tips for others interviewing with this company?

"Be ready to work in a extremely small company mind set, although they doubled in size."

What don't you like about working at Frontier Communications?

"I like the leadership I work with and for. The guidance my direct leadership gives is worthy and respectful."

What suggestions do you have for management?

"I would like management to recognize good performance and work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Systems Engineer

What do you like about working at Frontier Communications?

"Feeling of being part of a team and a task force"

What don't you like about working at Frontier Communications?

"Commuting and being in the traffic on the rush hour"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Network Operations Technician

"Fast Paced call center environment for resolving issues."

What do you like about working at Frontier Communications?

"Encouraged to think outside the box. Lots of great benefits and higher than average pay."

Do you have any tips for others interviewing with this company?

"Dress nicely and be professional. After the interview, it may take a long time to hear back, with some colleagues taking up to six months."

What don't you like about working at Frontier Communications?

"I go to school while I work full-time, and it is hard to work my schedules together."

What suggestions do you have for management?

"Management could build more rapport with their employees in order to gain a better understanding of our needs outside of work."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Billing Representative

"unpleasant"

What do you like about working at Frontier Communications?

"This was a full time position that I received after being a displaced employee for 14 months."

Do you have any tips for others interviewing with this company?

"Focus closely on the training. If you have a sales background, have the ability to remember a variety of details you should be able to be successful in this position."

What don't you like about working at Frontier Communications?

"The position was not the position that I was informed about. I was promised a customer service position and sales were a major factor in this position."

What suggestions do you have for management?

"Make the potential employee aware of exactly what is expected from them and provide them better support as they learn the job."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior Product Manager

What do you like about working at Frontier Communications?

"entrepreneurial company, allows employees to drive product direction, road map."

Do you have any tips for others interviewing with this company?

"Focus on results, reporting, market research, innovative ideas to drive revenue."

What don't you like about working at Frontier Communications?

"Not enough cross team support, teams often work in silos instead of together"

What suggestions do you have for management?

"Work as a team, support teams need input and direction."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Tester
Person You Work For 1.2 / 5 People You Work With 4 / 5 Work Setting 3.9 / 5
Support You Get 2.1 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 2.1 / 5 Way You Work 2 / 5
Division Controller
Person You Work For 4.4 / 5 People You Work With 4.2 / 5 Work Setting 4.5 / 5
Support You Get 4.1 / 5 Rewards You Receive 4.5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4 / 5 Way You Work 3.9 / 5
Senior IT Project Manager
Person You Work For 4.9 / 5 People You Work With 4.7 / 5 Work Setting 4.1 / 5
Support You Get 4.4 / 5 Rewards You Receive 4.4 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.7 / 5
Member of Technical Staff
Person You Work For 5 / 5 People You Work With 4.6 / 5 Work Setting 4 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4.2 / 5
Customer Service Specialist
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.7 / 5
Account Executive
Person You Work For 2.9 / 5 People You Work With 4.2 / 5 Work Setting 3.5 / 5
Support You Get 3.6 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.6 / 5 Way You Work 4.1 / 5
Sales Representative
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.1 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Frontier Communications Reviews FAQs

Is Frontier Communications a good company to work for?

Frontier Communications has an overall rating of 3.7 Average Rating out of 5, based on over 81 Frontier Communications Review Ratings left anonymously by Frontier Communications employees, which is 5% lower than the average rating for all companies on CareerBliss. 90% of employees would recommend working at Frontier Communications.

Does Frontier Communications pay their employees well?

Frontier Communications employees earn $56,000 annually on average, or $27 per hour, which is 15% lower than the national salary average of $66,000 per year. 32 Frontier Communications employees have shared their salaries on CareerBliss. Find Frontier Communications Salaries by Job Title.

How satisfied are employees working at Frontier Communications?

90% of employees would recommend working at Frontier Communications with the overall rating of 3.7 out of 5. Employees also rated Frontier Communications 3.5 out of 5 for Company Culture, 3.5 for Rewards You Receive, 3.2 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at Frontier Communications?

According to our data, the highest paying job at Frontier Communications is a CFO at $275,000 annually. Browse Frontier Communications Salaries by Job Profile.

What is the lowest paying job at Frontier Communications?

According to our data, the lowest paying job at Frontier Communications is a Counseling Intern at $14,000 annually. Browse Frontier Communications Salaries by Job Profile.

What are the pros and cons of working at Frontier Communications?

According to reviews on CareerBliss, employees commonly rated the pros of working at Frontier Communications to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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