29 Customer Service Representatives from Frontier Communications submitted salaries.
Current CEO: Nick Jeffery
Status: Active
Frontier Communications primarily serves individuals living in rural areas and small communities. Until 2000, the corporation was known as Citizens Utilities Company. From 2000 until July 2008, the company was referred to as Citizens Communications Company. In May of 2008, company stockholders approved changing the corporation’s name to Frontier Communications Corporation.
Frontier Communications is one of the smaller of the national telecommunications corporations due to the focus on rural areas and small communities. However, the company is one of the largest to serve these areas and has a reputation of reliable customer service. The company offers local and long distance telephone service, wireless Internet, digital phone, and DISH satellite TV.
Frontier Communications careers vary considerably and include the fields of accounting, administration, customer service, engineering, field operations, finance, human resources, information technology, marketing, and sales. Frontier also offers internships and work at home positions.
A benefits package is available for employees working at Frontier Communications. In addition to competitive salaries, Frontier offers medical, vision, dental, disability, life, business travel accident, dependent life, and personal accident insurance. Employees can also take part in a 401(k) plan, profit sharing, referral bonuses, and incentive programs. Many of the Frontier benefits are also available to part-time employees, including paid holidays and employee discounts.
Employees that would like to advance in their careers can take part in programs designed to encourage higher education and training. Frontier Corporation offers tuition reimbursement for those individuals seeking a bachelor’s or master’s degree. Frontier also offers on-the-job training, web-based training, and a General Manager University for leadership training.
The Frontier culture is one of high standards and working successfully as a team. Frontier communications takes pride in hiring the best available candidates to fill open positions, and encourages employees to continue to be their best every day. Frontier expects that all employees strive for a high level of customer service, leadership, and commitment. Frontier also emphasizes diversity in thoughts and backgrounds, as well as investing in every employee from customer service through management. The corporation aims to create an environment where all employees feel respected and valued. Frontier also values former employees and encourages retired employees to return to the company on a part time or seasonal basis.
Director of Marketing Communications is the highest paying job at Frontier Communications at $139,000 annually.
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