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Working at Frontier Communications in Fort Wayne, IN: 5 Employee Job Reviews by Real Employee working in Fort Wayne, IN Area

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On average, employees in Fort Wayne, IN at Frontier Communications give their company a 3.4 rating out of 5.0 based on 5, whereas overall Average Rating of Frontier Communications is 3.7 out of 5.0 based on 128 Frontier Communications Review Ratings. The happiest Frontier Communications employees in Fort Wayne, IN are Managers submitting an average rating of 3.9 and Network Engineers with a rating of 3.8.

17%
47%
26%
10%
0%
3.7
Average Rating
(based on 81 Frontier Communications Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.2
People You Work With
4.2
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.5
Way You Work
3.8
Work Setting
3.6
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Working at Frontier Communications in Fort Wayne, IN: 5 Employee Reviews

Frontier Communications Employee

"Relaxed work environment, however, very few incentives. There is no bonus packages, or pay raises. Processes are loose. In the current climate of the company not the best place to work."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Manager
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.7
Frontier Communications (128)

4.5 Highest Rated in this Industry is Adtech (8)
2.2 Lowest Rated in this Industry is Blue Fountain Media (8)
3.8 Average of All Companies in this Industry (13,152)
Frontier Communications Employee

"Great place to work, but Middle Management Team fails to live the 3P's. The business model is predicated upon Local Engagement - the first wave of GM's in the region (Midwest) understood the business model and they developed a great place to work, unfortunately new management team came in and forced change that was not predicated upon Community Involvement, Employee Engagement, and the team turned upside down."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 2 / 5
Billing Representative

"unpleasant"

What do you like about working at Frontier Communications?

"This was a full time position that I received after being a displaced employee for 14 months."

Do you have any tips for others interviewing with this company?

"Focus closely on the training. If you have a sales background, have the ability to remember a variety of details you should be able to be successful in this position."

What don't you like about working at Frontier Communications?

"The position was not the position that I was informed about. I was promised a customer service position and sales were a major factor in this position."

What suggestions do you have for management?

"Make the potential employee aware of exactly what is expected from them and provide them better support as they learn the job."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Network Engineer
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3.1 / 5
Support You Get 3.9 / 5 Rewards You Receive 2.5 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 5 / 5

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