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First American Title Employee Job Reviews in the United States

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29%
50%
16%
4%
2%
3.9
Average Rating
(based on 133 First American Title Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.7
Support You Get
4.0
Way You Work
4.1
Work Setting
4.1
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"I've worked with First American SMS from 2006/2007 and came back to work for them from 2012/2014. Due to down revenue I was laid off, but my time there was an honor to work for them. In the time I worked there I found valuable team members constantly striving to achieve and surpass any goals set, which has helped me excel to a professional technical person I am today."
Posted 8 years ago in Irvine, CA
Title Representative

"Interesting work that helped me realize that I belong in the arts."

What do you like about working at First American Title?

"Helping clients, and completing tasks before going home each day gave me a feeling of satisfaction that working in restaurants does not always offer."

Do you have any tips for others interviewing with this company?

"I interviewed through a staffing agency and found that my professionalism and eagerness to help others was the most valued asset I could express."

What don't you like about working at First American Title?

"The struggling economy meant that you never knew when they would have to let someone go. The environment was very tense on a day to day basis."

Contractor

"Ok to work at."

Claims Specialist

"First American - great place to work but no job security."

What do you like about working at First American Title?

"The challenge of reviewing documents."

Do you have any tips for others interviewing with this company?

"Stress your experience level."

What don't you like about working at First American Title?

"Job security."

What suggestions do you have for management?

"Hire within your means."

Senior Loan Officer

What do you like about working at First American Title?

"Laid back, comfortable working environment."

What don't you like about working at First American Title?

"Commission based."

What suggestions do you have for management?

"None. Very good management."

Technical Support Analyst

"Some are treated fairly and others are not!!"

What do you like about working at First American Title?

"I enjoy the challenge of assisting customers with the many different software applications."

Do you have any tips for others interviewing with this company?

"I'm sorry but no I really can't think of any at this time."

What don't you like about working at First American Title?

"I will not mention names, was written up for a miscommunication between personnel at Wells Fargo who was talking to me, and my lead passed on what I had said to my Manager. The person at Wells Fargo called me back and I explained that I will be written up over how I handled business with you. She was not happy to hear this and demanded to speak with my Manager, but he refused to take the call and speak with her; so my manager and I went into a conference room and he wrote me up without giving me the chance to defend myself by allowing him to call Wells Fargo to get the correct event on what really happened. I am the only black person who works in the department and when Martin Luther King day came my manager let all of his employees leave work early except for me. A co-worker spoke up and said to my manager Don't you think it is unfair to make HenrI stay until close, while everyone else gets to go home early. He did not respond to the question, but instead he shook hands with some people grabbed his coat and left the building. At lease every other day someone in our department will get angry at a customer that they were speaking with. Once they are done with the call the person will stand up and start using profanity loud enough that the customer that I am speaking with can hear every word that is being said. It's embarrassing to me and I have to apologize to the customer for my co-workers unprofessional behavior. All the while this is happening the manager is sitting 4 cubicles' behind the person who is cursing and he has yet to do something about it. One afternoon I was working with a customer on the phone, and I was searching through the knowledge base to come up with a solution to fix the problem a broker was having in pulling a credit report. After exhausting all of my resources I leaned over to ask my second level a question about the problem. The second level tech got loud with me and said that I should know the answer from an email that was sent out a few weeks prior. In a matter of 3 minutes I got an email from my manager stating that he was going to write me up for asking a question that was related to an email. Two days later the person sitting in from of me asked the same question to the same second level technician, and the second level technician spoke to him nicely and there was no threat of being written up for asking the question. There are many other incidents that have occurred as well; however I do have a question to ask you. What do you think is going on here Is it something that I am doing wrong or not expressing correctly I don't know, but all I can say is that I have acquired bumps that are forming all over the palms of my hands from the stress that this is causing me. A few weeks ago a ran into a co-worker in from of CVS pharmacy and he told me that our manager has told everyone on the department that I am seeing a Psychiatrist for mental problems. First of all if it were true I would like for this to be kept confidential, second it's not true so why would he want to say this about me."

What suggestions do you have for management?

"Be kind and courteous to all employees, and to not allow ones personal opinions affect relations between people no matter their color, nationality, or religion."

Customer Service Supervisor

What do you like about working at First American Title?

"I had the opportunity to demonstrate my leadership skills."

What don't you like about working at First American Title?

"There wasn't opportunity for advancement."

What suggestions do you have for management?

"More leadership development"

Subject Matter Expert

"Overall good company, advancement opportunities became few and far between."

Data Center Manager

"Wounderful Experience"

What do you like about working at First American Title?

"People and Working environment, and formal training"

Processing Manager

Do you have any tips for others interviewing with this company?

"Be yourself"

What don't you like about working at First American Title?

"Management are not sure with the direction the company is going."

What suggestions do you have for management?

"Need to focus on a singular goal."

Marketing Representative

"Sweet"

What do you like about working at First American Title?

"Autonomy"

What don't you like about working at First American Title?

"Some county managers make very bad decesions and that reflects negetivly on the company."

What suggestions do you have for management?

"County Managers that do not produce usualy make bad decesions and they use the excuse that they know the county better than any one else. Make them more accountable, monitor track records of employees to discover if management is makeing good decesions on evaluation of employees, after they have proven themselfs than less monotoring is required."

Branch Manager

"I enjoyed working there"

What do you like about working at First American Title?

"Room for advancement. Opportunity to learn."

What don't you like about working at First American Title?

"Needs more work on upper management relationships"

What suggestions do you have for management?

"More communication"

Escrow Officer

"MIS was good place to work but job security was lacking."

Mailroom Clerk

What do you like about working at First American Title?

"The cafeteria."

What don't you like about working at First American Title?

"Covering for late co-workers."

Consultant

"Varied projects with compliance"

What do you like about working at First American Title?

"I had a variety of projects from working in the legal department ot reporting to the President and CFO on confidential areas."

Do you have any tips for others interviewing with this company?

"This company looks for individuals who are flexable and that are self starters"

What don't you like about working at First American Title?

"I wanted to work in the banking area and further develope my skills"

What suggestions do you have for management?

"This is a well managed company that should develope a comprehensive compliance program"

Accounting Administrator

"A wonderful place to work."

First American Title Reviews FAQs

Is First American Title a good company to work for?

First American Title has an overall rating of 3.9 Average Rating out of 5, based on over 133 First American Title Review Ratings left anonymously by First American Title employees, which is equal to the average rating for all companies on CareerBliss. 95% of employees would recommend working at First American Title.

Does First American Title pay their employees well?

First American Title employees earn $48,000 annually on average, or $23 per hour, which is 27% lower than the national salary average of $66,000 per year. 51 First American Title employees have shared their salaries on CareerBliss. Find First American Title Salaries by Job Title.

How satisfied are employees working a First American Title?

95% of employees would recommend working at First American Title with the overall rating of 3.9 out of 5. Employees also rated First American Title 3.9 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.5 for Growth Opportunities and 4.0 for support you get.

What is the highest paying job at First American Title?

According to our data, the highest paying job at First American Title is a President at $415,000 annually. Browse First American Title Salaries by Job Profile.

What is the lowest paying job at First American Title?

According to our data, the lowest paying job at First American Title is a Sales Team Member at $11,000 annually. Browse First American Title Salaries by Job Profile.

What are the pros and cons of working at First American Title?

According to reviews on CareerBliss, employees commonly rated the pros of working at First American Title to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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