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EarthLink Employee Job Reviews in the United States

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On average, employees at EarthLink give their company a 3.6 rating out of 5.0 - which is 8% lower than the average rating for all companies on CareerBliss. The happiest EarthLink employees are Technical Support Engineers submitting an average rating of 4.4 and Technical Support Representatives with a rating of 3.3.

19%
42%
25%
14%
0%
3.6
Average Rating
(based on 36 EarthLink Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.4
Support You Get
3.5
Way You Work
3.8
Work Setting
3.5
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"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."
Posted 8 years ago in Rochester, NY
EarthLink Employee

"I 've worked for Earthlink telecommunication since 2015. I have found it to be a well-organized company with a clear vision. The company employs around 500+ people in different locations including Dubai, Jordan, Iraq."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
EarthLink Employee

"Loved working at Earthlink until I got laid off. Now, I don't love them so much. They are in a transition to make the company into a leader in hosted solutions but had to cut 1/3 of the full time IT staff and outsource to India to do it. But I'm just bitter, it's a great place to work and hope they come around."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.6
EarthLink (73)

4.8 Highest Rated in this Industry is Boot Camp Digital (5)
2.7 Lowest Rated in this Industry is Convention Data Services (5)
3.7 Average of All Companies in this Industry (3,469)
EarthLink Employee

"Hostile work environment, to say the least."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
EarthLink Employee

"Used to be a very good company to work for, but lately it seems they have been outsourcing jobs overseas. Which is very unfortunate."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
EarthLink Employee

"You will do more work than at any LEC and you will get paid less than others make at any other LEC. Good for learning and that's about it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
EarthLink Employee
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Account Executive

"I have taken great pride in the quality of the products I sell and the value it brings to customers. When a salesperson is delivering quality and value to customers, customers are successful in overcoming challenges they have that mostly impact revenue on some level. This builds trust which can be leveraged in future sales and new technology discussions as well as key introductions to other companies for additional opportunities. EarthLink does not share this view."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
EarthLink Employee

"I worked for One Communications/EarthLink for several years. To be blunt this company is awful! My recruiter left the week I started. BIG CLUE not to work here. I pushed on though. It was the dirtiest, nastiest place I ever worked. They should be shut down. I have seen this go from awful to worse, thus I no longer work at this idiot factory. if you believe the GOOD reviews take this in mind. You don't fire your CEO because he is just so awesome."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
EarthLink Employee

"I worked for EarthLink Business for 2 years and found it to be unsatisfactory both in environment and pay. I am an educated professional and found that to be promoted you had to know someone or have very specific Cisco networking skills. I also saw people get promoted who were frequently complained about and had been talked to about their behavior, whereas good workers were overlooked for the promotions. If you want to be overworked, paid lousy and play games then work here."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Switch Technician

"This company was unorganized."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
IT Specialist

"Great company to work for. Although they are now struggling a bit, I have no doubt they will bounce back.A very clean and energetic company filled with lots of talented people. Lots of great product offerings with offices across the US. The support staff works diligently to ensure total customer satisfaction. Good employees are rewarded fairly for their contributions."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Integrations Analyst

"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
EarthLink Employee

"Bad communication between departments, unrealistic project schedules and unresponsive management. Would not recommend working here."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 2 / 5
EarthLink Employee

"I've worked for Earthlink for almost 2 years. It is a Development-Centric environment."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
EarthLink Employee

"I have worked at EarthLink for over 13 years. The consistent thing has been the good engineers but poor management. The current crop of management is the worst of all and make completing projects on time almost impossible due to their can't do attitude and political maneuvering. A once proud company is dying on the vine due to mismanagement at all levels."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 3 / 5

EarthLink Reviews FAQs

Is EarthLink a good company to work for?

EarthLink has an overall rating of 3.6 Average Rating out of 5, based on over 36 EarthLink Review Ratings left anonymously by EarthLink employees, which is 8% lower than the average rating for all companies on CareerBliss. 86% of employees would recommend working at EarthLink.

Does EarthLink pay their employees well?

EarthLink employees earn $80,000 annually on average, or $38 per hour, which is 21% higher than the national salary average of $66,000 per year. 19 EarthLink employees have shared their salaries on CareerBliss. Find EarthLink Salaries by Job Title.

How satisfied are employees working a EarthLink?

86% of employees would recommend working at EarthLink with the overall rating of 3.6 out of 5. Employees also rated EarthLink 3.4 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at EarthLink?

According to our data, the highest paying job at EarthLink is a VP of Information Technology at $250,000 annually. Browse EarthLink Salaries by Job Profile.

What is the lowest paying job at EarthLink?

According to our data, the lowest paying job at EarthLink is a Customer and Technician Support at $20,000 annually. Browse EarthLink Salaries by Job Profile.

What are the pros and cons of working at EarthLink?

According to reviews on CareerBliss, employees commonly rated the pros of working at EarthLink to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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