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EarthLink Employee Job Reviews

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19%
42%
25%
14%
0%
3.6
Average Rating
(based on 36 EarthLink Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.4
Support You Get
3.5
Way You Work
3.8
Work Setting
3.5
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"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."
Posted 8 years ago in Rochester, NY
Project Manager
in Atlanta, GA
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4 / 5 Rewards You Receive 1.1 / 5 Company Culture 3 / 5
Way You Work 4.8 / 5
Equipment Services Project Manager
in Marlborough, MA

"Great young company when it was in its prime."

Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Technical Support Representative
in Pasadena, CA
Person You Work For 3.3 / 5 People You Work With 3.8 / 5 Work Setting 4 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 4 / 5
Company Culture 3.3 / 5 Way You Work 3.1 / 5
Technical Support Engineer
in Pasadena, CA

"I loved working at EarthLink."

Person You Work For 3.9 / 5 People You Work With 5 / 5 Work Setting 4.3 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3.1 / 5
Company Culture 5 / 5 Way You Work 3.2 / 5
Product Manager
Person You Work For 3.7 / 5 People You Work With 3.3 / 5 Work Setting 3.5 / 5
Rewards You Receive 2.7 / 5 Growth Opportunities 3.1 / 5 Company Culture 3.3 / 5
Way You Work 3.6 / 5
Network Operations Center Technician
in Pasadena, CA
Person You Work For 4.8 / 5 People You Work With 4.5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2.4 / 5 Growth Opportunities 4.1 / 5
Company Culture 4.2 / 5 Way You Work 4 / 5
Master Technician

"Great company to work for."

Account Executive

"Conversent was a good company, sales territory was disappointing."

Technical Support Analyst

"Old job I enjoyed working at."

Help Desk Support Representative

"Great company to work for."

Product Manager

"Earthlink was a great company to work for, but earnings declined, so they laid off the marketing staff."

Do you have any tips for others interviewing with this company?

"Ask what their future strategy is--short term preparation to sell company, or more long term strategic focus on emerging markets."

What don't you like about working at EarthLink?

"They had too many initiatives/new products and lost focus on where the market was headed. My research indicated that they should focus on a younger, more mobile demographic market segment, and provide social networking, mobile media and triple play products to meet their needs."

What suggestions do you have for management?

"My recommendations to management were that they should focus on a younger, more mobile demographic market segment, and provide social networking, mobile media and triple play products to meet their needs."

Technical Support Supervisor

"In the early days, ELNK was a great company, which suffered quality once shipping support overseas."

Technical Support Analyst

Do you have any tips for others interviewing with this company?

"Beware that you may not have a job as long as you would like to."

EarthLink Employee

"Earthlink was a good place to work for the 5 years I was employed, thanks!"

Technical Support Supervisor
in San Jose, CA

"Good Place to work"

What suggestions do you have for management?

"more employee activities"

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