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EarthLink Employee Job Reviews

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On average, employees at EarthLink give their company a 3.6 rating out of 5.0 - which is 8% lower than the average rating for all companies on CareerBliss. The happiest EarthLink employees are Technical Support Engineers submitting an average rating of 4.4 and Technical Support Representatives with a rating of 3.3.

19%
42%
25%
14%
0%
3.6
Average Rating
(based on 36 EarthLink Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.4
Support You Get
3.5
Way You Work
3.8
Work Setting
3.5
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"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."
Posted 8 years ago in Rochester, NY
Equipment Services Project Manager
in Marlborough, MA

"Great young company when it was in its prime."

Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Technical Support Engineer
in Pasadena, CA
People You Work With 4.8 / 5 Work Setting 4.9 / 5 Support You Get 4.9 / 5
Rewards You Receive 4.8 / 5 Growth Opportunities 4.9 / 5 Company Culture 4.9 / 5
Way You Work 4.8 / 5

Company-Industry Rating Comparison

3.6
EarthLink (73)

4.8 Highest Rated in this Industry is Boot Camp Digital (5)
2.7 Lowest Rated in this Industry is Convention Data Services (5)
3.7 Average of All Companies in this Industry (3,459)
Integrations Analyst
in Rochester, NY

"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
IT Specialist
in Rochester, NY

"Great company to work for. Although they are now struggling a bit, I have no doubt they will bounce back.A very clean and energetic company filled with lots of talented people. Lots of great product offerings with offices across the US. The support staff works diligently to ensure total customer satisfaction. Good employees are rewarded fairly for their contributions."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Manager
in Dothan, AL

"Advanved quickly - fun company."

What do you like about working at EarthLink?

"Lots of opportunity to advance, travel, and grow with company."

Do you have any tips for others interviewing with this company?

"Ask many questions regarding acquistion and changes, and secure contractual commitment time."

What don't you like about working at EarthLink?

"Many changes and acquistions often left employee morale low and prevented solidarity."

What suggestions do you have for management?

"Be effective while helping groom employees better for management and opportunities."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Senior Team Lead

"I woud go back tomorrow if they were hiring."

Person You Work For 4.4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3.2 / 5
Company Culture 4.9 / 5 Way You Work 5 / 5
Customer Service Specialist
in Pasadena, CA
Person You Work For 4.7 / 5 People You Work With 4.8 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Controller

"Excellent"

What do you like about working at EarthLink?

"Fast pace enviroment"

What don't you like about working at EarthLink?

"Too much politics"

What suggestions do you have for management?

"Great Management stong"

Person You Work For 4.7 / 5 People You Work With 4.6 / 5 Work Setting 4.7 / 5
Support You Get 4.8 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4.8 / 5
EarthLink Employee
in Union, MS

"I 've worked for Earthlink telecommunication since 2015. I have found it to be a well-organized company with a clear vision. The company employs around 500+ people in different locations including Dubai, Jordan, Iraq."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
EarthLink Employee
in Raleigh, NC

"Loved working at Earthlink until I got laid off. Now, I don't love them so much. They are in a transition to make the company into a leader in hosted solutions but had to cut 1/3 of the full time IT staff and outsource to India to do it. But I'm just bitter, it's a great place to work and hope they come around."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Engineer
in Atlanta, GA

"EarthLink is trying to move from a networking/MPLS company to an IT services company. This is a long, difficult transition which requires more time than the Board of Directors has given the CEO. However, they have hired a new CEO from EMC storage which may help."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Project Manager
in Atlanta, GA
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4 / 5 Rewards You Receive 1.1 / 5 Company Culture 3 / 5
Way You Work 4.8 / 5
EarthLink Employee
in Atlanta, GA

"Could not find a more experienced team to work with and gain experience. Company is focused on performance, so any training or additional experience will need to come in evenings and weekend work, but the resources are available for training.Would work for this company, given the opportunity, it is large and growing, especially in the data center and server virtualization areas."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Vendor Manager

"good"

What do you like about working at EarthLink?

"The people I worked with were great and honest and friendly"

Do you have any tips for others interviewing with this company?

"None except they have to consider them laying off again"

What don't you like about working at EarthLink?

"They downsized and it left allot of people looking for work"

What suggestions do you have for management?

"I dont really have any except to have not sent work over seas"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Technical Support Engineer
in Pasadena, CA

"I loved working at EarthLink."

Person You Work For 3.9 / 5 People You Work With 5 / 5 Work Setting 4.3 / 5
Support You Get 3.5 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3.1 / 5
Company Culture 5 / 5 Way You Work 3.2 / 5
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