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EarthLink Employee Job Reviews in the United States

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19%
42%
25%
14%
0%
3.6
Average Rating
(based on 36 EarthLink Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.4
Support You Get
3.5
Way You Work
3.8
Work Setting
3.5
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"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."
Posted 10 years ago in Rochester, NY
Technical Support Representative

"Very cool place, if you don't mind the pay"

What do you like about working at EarthLink?

"The hours were very flexible. The atmosphere was casual."

What don't you like about working at EarthLink?

"Compensation"

What suggestions do you have for management?

"More programs/classes to educate the TSR's and promote upward mobility in the company."

Technician

"This was just one of many stepping stones in my early career."

Customer Service Technician

"Earthlink was a fine place to work until they moved call center to India"

What do you like about working at EarthLink?

"Helping other pepole"

Do you have any tips for others interviewing with this company?

"Be willing to relocate."

What don't you like about working at EarthLink?

"The pressure to keep calls under a certain time."

What suggestions do you have for management?

"To keep the jobs in America."

Administrative Supervisor

"EarthLink, Inc. I enjoyed my time there greatly and feel that I learned a lot there, professionally and personally."

QA Analyst

"It was a great place to work during the golden era of the internet .com"

What do you like about working at EarthLink?

"EarthLink was a culture and way of working the thrived on growth and innovation."

Do you have any tips for others interviewing with this company?

"ELNK has a foot in the door of many industry outlets. Its a great place to start, transition and grow."

What don't you like about working at EarthLink?

"Distance, the deterioration of off shore work to offshore hire, legacy knowledge and work ethic changed to more strict and more how do we do this"

What suggestions do you have for management?

"Don't grow up so fast. ELNK is a telecommunications company but I don't use any service or software from them."

Sales Representative

"Working for Earthlink was a wonderful experience."

What do you like about working at EarthLink?

"I enjoyed having that open-door policy of being able to talk directly to Sky Dayton. I also enjoyed the income potential."

Do you have any tips for others interviewing with this company?

"Just stay focused on the questions and remember this is/was a fun company to work for."

What don't you like about working at EarthLink?

"Towards the end, I didn't like some of the choices that were made in regards to who should be our supervisors, because there were two people whom I didn't feel were qualified for the position."

What suggestions do you have for management?

"I would suggest they return to the way the company used to be structured in the past."

QA Manager

"Good place to hang."

Director of Marketing

"EarthLink is downsizing severely."

What do you like about working at EarthLink?

"Great coworkers: friendly and funny. Very relaxed dress code. Like being in the technology industry. Liked working for a growing company (no more) with many challenges. Liked learning new things and taking on new responsibilities."

What don't you like about working at EarthLink?

"Downsizing. Resource limitations constraining ideas."

Client Software Developer

What do you like about working at EarthLink?

"I only really worked in the PeoplePC branch, which is now closed, but I liked the people. Excellent bonuses, benefits, and severance. They also paid for any mass transit expenses."

What don't you like about working at EarthLink?

"No opportunity to work with up to date technologies. Lack of interesting work."

Senior Software Engineer

"I had a great time at EarthLink, the environment was exceptional and the work was challenging."

Senior Partner

"EarthLink was a great place to work while I was there. It has changed a lot in the past couple years, so I cannot say what the environment is like presently."

What do you like about working at EarthLink?

"Independence, growth, innovative, intelligent team, thriving culture"

Do you have any tips for others interviewing with this company?

"Must be a self-starter who can manage yourself and develop ideas on your own."

What don't you like about working at EarthLink?

"Corporate restructuring every 6 months-1 year. Redefined their mission too often."

What suggestions do you have for management?

"Focus on what will work for EarthLink in the future, invest wisely and keep the momentum without changing gears too often."

Systems Administrator

"it was great while it lasted."

What do you like about working at EarthLink?

"Initially around 2003 I loved it. Learned some much and we had such a great culture and team work that was top notch."

Do you have any tips for others interviewing with this company?

"Why go...they are sinking."

What don't you like about working at EarthLink?

"Too many re-organizations broke up the structure that soon broke down the culture and morale of the company."

What suggestions do you have for management?

"Listen to your employees."

Technical Support Engineer

"Earthlink was a great company but they closed down the Omaha location so I had to look for other opportunities"

What do you like about working at EarthLink?

"The Technical Experince I had from working there. The company thought me a lot of my technical skills"

What don't you like about working at EarthLink?

"working with really old computers like windows 95 and 98 to fix them for people that were not very technology savvy."

What suggestions do you have for management?

"The company is no longer in business"

Operations Manager

"EarthLink was always excellent to me."

What do you like about working at EarthLink?

"I really enjoyed my managers and the people who worked their with me. I also enjoyed the many relationships I created with EarthLink's chosen vendors."

Do you have any tips for others interviewing with this company?

"just be yourself and be prepared to give the job your all."

What don't you like about working at EarthLink?

"The merger of Mindspring and EarthLink which changed the company forever."

Senior Manager

"Best job I've ever had."

EarthLink Reviews FAQs

Is EarthLink a good company to work for?

EarthLink has an overall rating of 3.6 Average Rating out of 5, based on over 36 EarthLink Review Ratings left anonymously by EarthLink employees, which is 8% lower than the average rating for all companies on CareerBliss. 86% of employees would recommend working at EarthLink.

Does EarthLink pay their employees well?

EarthLink employees earn $80,000 annually on average, or $38 per hour, which is 21% higher than the national salary average of $66,000 per year. 19 EarthLink employees have shared their salaries on CareerBliss. Find EarthLink Salaries by Job Title.

How satisfied are employees working at EarthLink?

86% of employees would recommend working at EarthLink with the overall rating of 3.6 out of 5. Employees also rated EarthLink 3.4 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.1 for Growth Opportunities and 3.5 for support you get.

What is the highest paying job at EarthLink?

According to our data, the highest paying job at EarthLink is a VP of Information Technology at $250,000 annually. Browse EarthLink Salaries by Job Profile.

What is the lowest paying job at EarthLink?

According to our data, the lowest paying job at EarthLink is a Customer and Technician Support at $20,000 annually. Browse EarthLink Salaries by Job Profile.

What are the pros and cons of working at EarthLink?

According to reviews on CareerBliss, employees commonly rated the pros of working at EarthLink to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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