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19%
42%
25%
14%
0%
3.6
Average Rating
(based on 36 EarthLink Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.4
Support You Get
3.5
Way You Work
3.8
Work Setting
3.5
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"EarthLink is an excellent company to work for. Lots of PTO and great benefits. The company has much room to improve its processes. Once it achieves that, it should become a highly profitable one creating even greater opportunities. One key factor holding the company back is lack of innovative managers with real world experience. The company needs to stop following technology and create their own idea processes and then fit technology to complete the process design."
Posted 8 years ago in Rochester, NY
Executive Assistant to the CTO
in Pasadena, CA

"I worked for Earthlink in it's infancy and the comraderie and focus on employee retention was incomparable. It's not the same these days."

What do you like about working at EarthLink?

"The people and talent I had the opportunity to work with."

What don't you like about working at EarthLink?

"The new management philosophy."

What suggestions do you have for management?

"They need to get back to basics - remember what it was like when we had the data center running out of basically a walk in closet and the employees that made sure our service stayed up and running - even when we were on a generator and the LA County Sheriffs were threatening to shut us down because of the noise to the surrounding residences."

Lead Network Engineer

"Scientology company."

Sales Representative
in Pasadena, CA

"Was great while it lasted (outsourced job to India)"

eCommerce Product Manager
in Pasadena, CA

"Great place to work but the company business model is out of date."

What do you like about working at EarthLink?

"The way they take great care of their employees."

Do you have any tips for others interviewing with this company?

"Make sure you have a position you're willing to stay in for a long period of time."

What don't you like about working at EarthLink?

"The business model."

What suggestions do you have for management?

"Find a new business to be in or close the company."

Lead Help Desk Analyst
in Columbia, SC

"Young company with POOR HR policies"

What do you like about working at EarthLink?

"working with customers and hearing their excitement when you fixed their problem"

Do you have any tips for others interviewing with this company?

"if you really need the money....best of luck to you"

What don't you like about working at EarthLink?

"prejudiced CEO/Owner. My job was threatened while working there because my pregnant fiance is black and Puerto Rican and I am white"

What suggestions do you have for management?

"where to start"

Marketing Manager
in San Jose, CA

"This role was fun and rewarding during a bull market I will never forget."

What do you like about working at EarthLink?

"Pay/ Peers/ Support"

What don't you like about working at EarthLink?

"The show is over."

What suggestions do you have for management?

"Nothing. It was a great job!"

Technical Support Supervisor

"Great Company!"

What do you like about working at EarthLink?

"Helping the customer was the main priority."

What don't you like about working at EarthLink?

"Layoffs in 2003."

QA Lead
in Pasadena, CA

"It was a place where one can only dreams to work for. The team was one of the best."

What do you like about working at EarthLink?

"Comraderie, great management."

What don't you like about working at EarthLink?

"When management changed, and the next management team did not have as much personal relationship with their reporting."

What suggestions do you have for management?

"Try to keep a good level of relationship with the reporting personnels instead of only when needed."

Account Manager
in Pasadena, CA

What do you like about working at EarthLink?

"amazing people, and leadership."

What don't you like about working at EarthLink?

"I was ready for a new challenge."

What suggestions do you have for management?

"Higher pay might keep employees with the company longer."

Channel Sales Representative
in Atlanta, GA

What do you like about working at EarthLink?

"The flexiable hours."

What don't you like about working at EarthLink?

"Getting laid off."

Senior Technical Support Engineer
in Pasadena, CA

"It was a good start at the Wild Wild Web & internet technologies, but I'll never do tech support again."

What do you like about working at EarthLink?

"Fast internet connection, good friends, learning new stuff."

What don't you like about working at EarthLink?

"Having to deal with irate customers (all night long), covertly hostile bosses."

What suggestions do you have for management?

"Get some good people, those who can effectively manage others."

Technical Support Engineer
in Pasadena, CA

"It was a good learning experience."

Technical Support Representative

"They outsourced my first tech job ever!"

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