Career Menu

84 Director of Customer Service Reviews

Submit a Review
Advertisement
Director of Customer Service at Positron Access Solutions
in Corona, CA

"Sales Engineering is in my blood and this company is like a family to me, but I've been working here for nearly 10 years and find that I can do this job in my sleep."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Director of Customer Service at Motorola Solutions
in Holtsville, NY

"I thoroughly enjoy this line of work and have learned a great deal about operations over the several companies that I have worked for."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Director of Customer Service at Perennial Software
in Canton, MI

Please give us a one liner to describe this review.

"Love it, just no room for growth."

What do you like about working at Perennial Software?

"I like that is a very personal environment and that a lot of responsibility is placed on myself."

Do you have any tips for others interviewing with this company?

"Be positive and friendly. It is a small company that rests a lot on individual personality and if that person will fit in with the rest of the staff."

What don't you like about working at Perennial Software?

"That it is a very small company and I have no room to grow."

What suggestions do you have for management?

"To be a bit more by the book. To give raises based on time worked and productivity. To be fair and set guidelines for reviews and interviews. To not be as laid back in this area of the business."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Director of Customer Service at InComm

What do you like about working at InComm?

"Easy work low stress good pay great colleagues no boss hovering"

Do you have any tips for others interviewing with this company?

"Heard and seen horror stories at corporate look truce before jumping in"

What don't you like about working at InComm?

"Freedom is great but you also need direction and goals to reach"

What suggestions do you have for management?

"Take more interest in the employees become involved not just in the business but the people offer bonuses"

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Director of Customer Service at AutoNation
in Encino, CA

Please give us a one liner to describe this review.

"Management team- hired as a assistant, promoted in 3 mos to Manager,stayed 9yrs"

What do you like about working at AutoNation?

"I liked my boss and how he recongized my talents and allowed me to take on as much responsiblity as I could and advance."

Do you have any tips for others interviewing with this company?

"Overall, it's a strong company. Corporate has cut all salaried positions and out source anyone not in a comission and profit making position."

What don't you like about working at AutoNation?

"It's a male dominated profession and not all managers are delighted that you want to advance and succeed. They are afraid you'll take thier job.I was laid off after 9 years- at 10 years I actually get a longivity award and bonus. So my contribution to the company was suddenly swept under the rug. That wasnt cool at all..."

What suggestions do you have for management?

"Each dealership has it's own team, over 300 stores. My advice, learn about your staff and definately allow them to flourish when they show a desire to. The general manager ultimately must allow you to take advancement courses and that seems unfair if he doesnt share your vision- and your vision as being part of the management team or taking his job one day.."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Director of Customer Service at Mediacom Communications
in Gulf Breeze, FL

What do you like about working at Mediacom Communications?

"Opportunity to travel to multiple locations. Woring with multiple levels of management."

Do you have any tips for others interviewing with this company?

"Be prepared to work hard and opportunity for advancement will be available."

What don't you like about working at Mediacom Communications?

"Too many levels of managment which in many cases caused delays in getting problems resolved quickly."

What suggestions do you have for management?

"Listen to your staff. They are the people most aware of what is really going on with the customers."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Director of Customer Service at MassMutual Financial Group
in Springfield, MA

Please give us a one liner to describe this review.

"Good company, plenty of opportunity for growth if you're willing to work!"

What do you like about working at MassMutual Financial Group?

"Opportunity to grow, good front line managers, great benefits, good location"

Do you have any tips for others interviewing with this company?

"Know your stuff., talk about real life examples, understand that culture is the hardest thing to change with standards and process adoption"

What don't you like about working at MassMutual Financial Group?

"Slow decision making, misaligned business and IT strategies, disparate IT strategies in federated system."

What suggestions do you have for management?

"Trust your employees, help them understand the importance of knowledge management."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Director of Customer Service at DCA Manufacturing Corp.
in Cumberland, WI

What do you like about working at DCA Manufacturing Corp.?

"The people and the flexibilty to operate within my role."

Do you have any tips for others interviewing with this company?

"In a general sense, I would ask about process definition and support for the role that they are interested in."

What don't you like about working at DCA Manufacturing Corp.?

"There are some operational aspects that need to be developed. The changes would enhance customer service as well as quality and delivery."

What suggestions do you have for management?

"Continue to empower and appreciate the talent that they have."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Director of Customer Service at Novant Health
in Charlotte, NC

What do you like about working at Novant Health?

"good career opportunity if you're interested in a health care career"

Do you have any tips for others interviewing with this company?

"overall it's a good company. interviews are pretty standard. no signing bonus for managers and below."

What don't you like about working at Novant Health?

"promotions are based on tenure, not results -- performance not linked to compensation for managers and below"

What suggestions do you have for management?

"Value those who have business experience, promote on merit and not tenure"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Director of Customer Service at Allen Systems Group
Person You Work For 4.3 / 5 People You Work With 5 / 5 Work Setting 4.5 / 5
Support You Get 4.3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.7 / 5
Company Culture 3.2 / 5 Way You Work 3.8 / 5
Director of Customer Service at Hapag-Lloyd
Work Setting 5 / 5 Support You Get 5 / 5 Rewards You Receive 3.9 / 5
Growth Opportunities 4 / 5 Company Culture 5 / 5 Way You Work 5 / 5
Director of Customer Service at Abex Display Systems

Please give us a one liner to describe this review.

"A decent place to work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3.5 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Director of Customer Service at MotorVac
in Santa Ana, CA
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2.5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Director of Customer Service at Med-Vantage
Person You Work For 3.1 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2.1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Director of Customer Service at Haven Custom Homes
in Linthicum, MD

Please give us a one liner to describe this review.

"I truly enjoyed working at Haven Homes and believe that I would still be there and thriving if it were not for the economy and lost sales."

People You Work With 4 / 5 Work Setting 4 / 5 Support You Get 4.9 / 5
Rewards You Receive 4 / 5 Growth Opportunities 4 / 5 Company Culture 4.9 / 5
Way You Work 4.9 / 5
Advertisement
You can cancel email alerts at any time.
Got it! Your job alert was created
Jobs You Might Like
Advertisement
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×