96 Director of Customer Service Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"This was an innovative company."
Please give us a one liner to describe this review.
"This was a startup company and we worked hard but also had fun, the culture was great."
What do you like about working at Blue Ridge Farms?
"I enjoyed working with the people and being part of managment to bring my ideas and suggestions to the table. Managed sales support group."
Do you have any tips for others interviewing with this company?
"Be open and sincere. Answer the questions clear and to the point. Let the interviewer know your experience and what you can bring to the company."
What don't you like about working at Blue Ridge Farms?
"The company had a lot of financial issues that were affecting manufacturing which in return affected the customer. Other than some of this issues which we handle the best way possible, I was very happy working at BR."
What suggestions do you have for management?
"At BR, I wanted to make sure we had procedure for all areas of the business. Set up a sales support group to work and help sales the sales team with answers, samples, trade shows etc.Set up weekly meetings to discuss different areas of the company to see what areas need improvement. Team work is very important."
What do you like about working at Peterson Oil?
"Gained significant experience in all facets of business operations. Extremely fast paced environment with multiole layers of responsibility."
What suggestions do you have for management?
"Continue to train and develop staff to facilitate the organizational transition to 21st century technologies and methodologies."
What do you like about working at Last Mile Connections?
"Last Mile Connections was a start-up telecommunications company with a very interesting business plan to sell high speed broadband services using a reverse auction methodology where customers chose their price point and Last Mile found carriers who bid within the price range. Last Mile then conducted all business from order entry through installation for the purchasing customer. It was an opportunity to for me to apply the telecom knowledge I acquired at Verizon but with little bureaucracy and regulatory oversight. The environment allowed for more independent and progressive thinking. I wrote policy and procedures as I saw fit to best serve my customer base rather than to appease the state and federal regulatory agencies. Change happened as required and was ultimately more meaningful for my customers because it happened in a timely manner. Also, at Last Mile, I knew each and every customer personally due to the size of the customer base as compared to Verizon's customer base. I was able to conduct Voice of the Customer feedback sessions on a regular basis which kept customers engaged and retained."
What don't you like about working at Last Mile Connections?
"The only down side at Last Mile was not knowing whether our venture capitalists would be able to continue the financial support of the business until it was strong enough to stand on its own. Sadly, the bottom fell out of the market and we lost our funding which caused Last Mile to go out of business. I remained on to help close the business and make certain that each and every customer was moved to another carrier so that no service was interrupted."
Do you have any tips for others interviewing with this company?
"Consider the ups and downs of sales market that can affect your future with your position."
What suggestions do you have for management?
"Be considerate for needs of employee and their family welfare when making decisions on downsizing."
What do you like about working at Authentic Specialty Foods?
"Freedom of responsibility and a great team. The company maintained a family atmosphere with all employees."
What do you like about working at General Electric?
"Very inteligent and motivated comapny."
Do you have any tips for others interviewing with this company?
"Just be ready to work everyday and show results."
What don't you like about working at General Electric?
"Was hard to have a personal life."
What do you like about working at Dish Network?
"Lots of challenges, fun staff and interesting business to be in."
Do you have any tips for others interviewing with this company?
"Company owner has developed a very unique culture, so make sure you are ok with it."
What don't you like about working at Dish Network?
"To much time spent looking at things that have very little effect on the bottom line."
What suggestions do you have for management?
"Trust the people you have in the roles, but hold them responsible if they don't perform."
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