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96 Director of Customer Service Reviews

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Director of Customer Service at DHL Express
in Redwood City, CA

Please give us a one liner to describe this review.

"It was a great place to work and learn."

Director of Customer Service at Access General Insurance
in Atlanta, GA

Please give us a one liner to describe this review.

"Needs Work Systematically"

What do you like about working at Access General Insurance?

"Autonomy"

Do you have any tips for others interviewing with this company?

"Know Technology"

What don't you like about working at Access General Insurance?

"Lack of understanding of call center operations."

What suggestions do you have for management?

"Learn the system"

Director of Customer Service at AT&T
in Morristown, NJ

Please give us a one liner to describe this review.

"AT&T provided me with excellent career opportunities."

What do you like about working at AT&T?

"I liked contributing to our customers."

Do you have any tips for others interviewing with this company?

"Don't worry. It's a great place to work."

What don't you like about working at AT&T?

"The telecommunications industry was severely impacted across the board."

What suggestions do you have for management?

"Be open and honest."

Director of Customer Service at PacBell
in San Ramon, CA

Please give us a one liner to describe this review.

"Monopoly restricted by own self"

What do you like about working at PacBell?

"Good place to learn benefit of good repeateble processes for simple tasks"

Do you have any tips for others interviewing with this company?

"expect to have a stable and controlled work environment, no room for innovation or innovative thinking"

What don't you like about working at PacBell?

"Too slow to move on new trends, technology, wins only though size. This wont's last long a la GM and company."

What suggestions do you have for management?

"See previous"

Director of Customer Service at Otis Spunkmeyer
in Cayce, SC

Please give us a one liner to describe this review.

"Adequate."

What do you like about working at Otis Spunkmeyer?

"Great customer service reps."

Do you have any tips for others interviewing with this company?

"Make sure you have experience with customers."

What don't you like about working at Otis Spunkmeyer?

"Lack of Dialer Technology."

What suggestions do you have for management?

"Put more focus on National Accounts."

Director of Customer Service at Varian Medical Systems

Please give us a one liner to describe this review.

"Varian is a good company with excellent market share"

What do you like about working at Varian Medical Systems?

"Great company with great products"

What don't you like about working at Varian Medical Systems?

"Facing the end of an international assignment"

What suggestions do you have for management?

"continue to communicate"

Director of Customer Service at PayPal
in San Jose, CA

Please give us a one liner to describe this review.

"I love PayPal, eBay and Skype, but I love my kids and wife more!!!"

What do you like about working at PayPal?

"Disruptive products, innovation, global experiences."

Do you have any tips for others interviewing with this company?

"The company is one of the best, you are lucky to join the team if you make it. Please consider the time commitment."

What don't you like about working at PayPal?

"Burn you out!!!"

What suggestions do you have for management?

"Continue to focus on work life balance."

Director of Customer Service at Torex
in Warwick, RI

Please give us a one liner to describe this review.

"Torex was a challenging place to work that was struggling to develop market share within the United States."

What do you like about working at Torex?

"The opportunity for involvement with diverse technologies and customers."

What don't you like about working at Torex?

"Continuous restructuring and reductions in workforce."

What suggestions do you have for management?

"Refocus on Customer Satisfaction."

Director of Customer Service at Chautauqua Institution
in Chautauqua, NY

Please give us a one liner to describe this review.

"adequate and accurate"

What do you like about working at Chautauqua Institution?

"Beautiful Setting"

Do you have any tips for others interviewing with this company?

"be yourself"

What don't you like about working at Chautauqua Institution?

"No opportunity to grow professionally"

What suggestions do you have for management?

"be more open to ideas"

Director of Customer Service at Clarian Health Partners
in Indianapolis, IN

What do you like about working at Clarian Health Partners?

"There were many and varied challenges every day"

What suggestions do you have for management?

"They do a fine job"

Director of Customer Service at Verizon Wireless
in Cranberry Twp, PA

Please give us a one liner to describe this review.

"Entry-level opportunities. Management has little or no opportunities for growth."

What do you like about working at Verizon Wireless?

"I like the open door policy."

What don't you like about working at Verizon Wireless?

"I dislike the lack of career growth opportunity."

What suggestions do you have for management?

"Allow more time to discuss when costs are being cut."

Director of Customer Service at LaJobi

What do you like about working at LaJobi?

"Close to home"

Do you have any tips for others interviewing with this company?

"Consider other opportunities first."

What don't you like about working at LaJobi?

"Non Professional"

What suggestions do you have for management?

"Clean up thier senior management staff"

Director of Customer Service at TNT
in Hollywood, FL

What do you like about working at TNT?

"Excellent work environment."

What don't you like about working at TNT?

"Young company and management has not yet fully developed the sense of business yet to keep all employees happy and working."

What suggestions do you have for management?

"Increase management within the company and develop a system of tracking goals."

Director of Customer Service at SANYO Electric
in Perth Amboy, NJ

Please give us a one liner to describe this review.

"Company is closed, could not really give a true reveiw"

What do you like about working at SANYO Electric?

"Never working in the Automotive business before, gained a lot of experience"

What don't you like about working at SANYO Electric?

"I didn't like the non-professionism"

What suggestions do you have for management?

"None, business is closed"

Director of Customer Service at International Rectifier
in El Segundo, CA

Please give us a one liner to describe this review.

"Only if you have no other options..."

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